Facilities Manager

About Us

Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism. Our mission is to expand the reach of our services to touch the lives of more children and families in need. Mosaic was recently ranked #34 (#4 in healthcare) on Glassdoor’s Best Places to Work 2024. We also rank in the top 3% of autism therapy companies nationally in patient satisfaction (source: BHCOE benchmarking).

About the Opportunity

The Facilities Manager will report directly to Mosaic’s Director of Development, Facilities & Real Estate. This team member will play a critical role in supporting Mosaic’s portfolio of best-in-class therapy clinics. The Manager will maintain relationships with clinical leaders and vendors, acting as Mosaic’s on-site representative as needed, to ensure seamless building operations consistent with Mosaic’s reputation as a national leader in pediatric therapy.

Responsibilities

Act as a subject matter expert to support the ongoing facilities management of Mosaic’s portfolio of industry-leading clinics

Partner with Mosaic’s head of real estate to formulate and execute Mosaic’s facility management strategy with supporting systems, processes and technology

Cultivate and maintain strong relationships with landlords, property managers and third party vendors

Establish and maintain relationships with key facility contracts including, janitorial, landscaping, pest control, HVAC, utilities, etc. and manage contracts

Manage and respond to business leader requests in Mosaic’s facilities ticketing system, coordinating work to successfully resolve issues and complete repairs (as supported by Mosaic’s Facilities Project Coordinator)

Monthly oversight of facilities budgets and spending; approve and maintain budget for Incremental Service Requests outside of standard contract

Oversee clinic audit system for compliance with fire & life safety and local code requirements

Maintain a safe and efficient clinic environment

Routinely travel on-site to clinics to ensure standards are kept consistently by reviewing current conditions

Management of Facilities Coordinator

Provide consistent reporting to leadership to show efficiencies and/or areas of attention needed

Education, Experience and Skills

Excellent organization, problem-solving, and critical thinking skills

Excellent interpersonal skills, good oral and written communication skills

Good organization and time management skills

Associate’s Degree

Minimum of 5 years of commercial real estate and/or facilities management experience (healthcare experience preferred)

Knowledge of OSHA requirements

Experience managing a multi-site, leased portfolio of facilities

Organization and communication skills necessary to lead complex and resource-intensive projects in a fast-paced environment

Willingness to travel to serve as Mosaic’s on-site representative when necessary

Ability to establish and maintain effective working relationships with internal and external stakeholders

Advanced proficiency in Microsoft Office suite of products

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Education:

• Associate (Required)

Experience:

• commercial real estate and/or facilities management: 5 years (Required)
• healthcare: 1 year (Preferred)
• OSHA: 1 year (Required)
• Microsoft Office: 2 years (Required)
• multi-site leased facility: 1 year (Required)

Ability to Relocate:

• Charlotte, NC 28217: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person