Facilities Manager | Papakea Resort

Let’s start off with the most important part-what’s in it for you:
The Perks

• Eligibility of perks is dependent upon job status
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks

• Ensure that the building’s physical, mechanical, electrical and plumbing systems are functioning efficiently
• Ensure that all required building and system inspections are completed in a timely fashion
• Ensure the safety and security of all residents and team members
• Ensure the security, cleanliness, preventive maintenance and repair of all engineering department tools, equipment and safety features are in accordance of established procedures and budgets
• Following all company policies and procedures; reporting accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional.
• Maintaining confidentiality of proprietary information; protecting company assets.
• Developing and maintaining positive working relationships with others; support team to reach common goals.
• Adheres to the annual budgeted expenses
• Ensure that all team members provide residents and guests with exceptional services
• Effectively manage a team including but not limited to recruiting, training, scheduling, and managing performance
• Able to work into the evening, nights, weekends and holiday’s as required
• Able to provide open and effective lines of communication and address issues or concerns in a prompt and efficient manner
• Respond to after-hour calls as necessary
• Reports and addresses unsafe conditions immediately
• Provides overall direction, coordination and leadership for security and grounds departments in the property
• Direct liaison to all community organizations, city officials, industry associations and public relations entities
• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
• Directs the accurate and on-time preparation, production and distribution of all required reports
• Conducts training on job standards and areas of responsibility as needed
• Participates in regular owner association meetings providing reports, updates, taking detailed meeting notes and sending meeting minutes.

The Nitty Gritty

• 3-5 years community management experience and/or training at a property of a similar size and level of service; or equivalent combination of education and experience, preferred
• Prior experience managing common- interest communities (condominiums, HOAs) with direct partnerships with board of directors and/or developers a plus
• Must have knowledge of maintenance and custodial procedures, policies, and equipment.
• Must have knowledge and the ability to operate and teach operation of engineering and custodial tools.
• Working knowledge of all applicable laws, codes and regulations, or ability to learn.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
• Ability to effectively direct all building repairs such as painting, sheetrock repair, general carpentry, and maintenance projects in accordance with community vision.
• Must be flexible and able to perform multiple tasks and work in stressful situations.
• Must have prior experience working in Hawaii.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you’ll work:
Located on Maui's Kaanapali Coast, The Resort at Papakea features 13 oceanfront acres of stunning gardens and expansive ocean views. The Resort's condominium accommodations include guest studios, one-, two and three-bedroom suites all of which offer private, furnished balconies or lanais with spectacular garden or ocean views.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Health savings account, Health insurance, Dental insurance, 401(k), Flexible spending account, Paid time off, Employee assistance program, Vision insurance, Referral program, Pet insurance