Face To Face Marketing Representative

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 500 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

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JOB DESCRIPTION SUMMARY

The Face to Face / Outreach Marketing Representative is responsible for performing and/or assisting with all aspects of marketing our resorts at local locations (concierge desks, hotels, restaurants, attractions, etc.). As well as over the phone, both inbound and outbound calling. Under supervision, the Face to Face/ outreach marketing associate interacts with potential consumers to promote Spinnaker Resorts to generate package sales, direct tours and/or leads by ensuring brand standards are met while generating tours for the purpose of timeshare solicitation.

DUTIES AND RESPONSIBILITIES

• Sell vacation packages either Face to Face and/or over the phone to generate leads for the purpose of timeshare solicitation, using provided package prices and gifting incentives.
• Meet and exceed production minimum standards. (ex. hours per tour, hours per package, etc.)
• Assist with data entry of packages: leads and tours, as needed.
• Responsible for the setup and breakdown of all booth equipment and promotional material.
• Attend and participate in a variety of meetings to maintain a specific level of knowledge pertaining to new developments, requirements, and policies.
• Other duties as assigned by the Marketing team within the scope of package sales and lead/tour generating.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED equivalent required or significant work experience in the field
• Minimum one (1) year business experience required
• Previous experience working outdoors
• Microsoft Office Suite (Outlook, Excel, Word)
• Accuracy in data entry
• Previous experience with customer service
• Ability to assist and support others using tact, patience, and courtesy
• Ability to communicate effectively in a professional manner using tact, patience and courtesy, both verbally and in writing
• Ability to work independently, with minimal supervision
• Ability to travel to event locations both locally and nationally
• Ability to stand for long periods of time
• Strong knowledge of vacation ownership and travel exchange companies
• Strong knowledge of and skilled in negotiation.

OPTIONAL SKILLS A PLUS

• Reliable transportation
• Flexible Availability
• Experience working in a fast-paced environment
• Ability to work under pressure and deadlines
• Strong knowledge of Spinnaker Resorts and/or the timeshare industry

BENEFITS

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Weekends as needed

Experience:

• Marketing: 1 year (Preferred)

Work Location: In person