Experiential Learning Program Coordinator

Job No: 534617; 12/15/2023
EXPERIENTIAL LEARNING PROGRAM COORDINATOR
Student Services Professional III
Career Center/ Student Services

Salary Range: $5025 - $7159/Monthly (Budgeted salary range $5,025 - $5,558/Monthly)

Work Schedule: Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment expires on or before one year from date of hire, may be extended, may become permanent; exempt classification.

Essential Functions: Under the general supervision of the Assistant Director of Experiential Learning, the Experiential Learning Program Coordinator works collaboratively with on-campus partners (department administrators and supervisors, Human Resources, Payroll, Live Scan services, Financial Aid, Procurement, and Risk Management) and off-campus employers in the administration of the student employment and internship programs for Cal State LA. As a member of the student services professional team, the Program Coordinator assists students in making successful progress toward their degree objectives by providing information, guidance, training, and high-quality service in a team environment. The Program Coordinator is also responsible for designing, implementing, monitoring, completing, and updating comprehensive business process guides and procedures to ensure compliance with federal, state, CSU, and institutional policies and works closely with the Career Center leadership team in providing ongoing training to appropriate team members concerning compliance and best practices. The incumbent will: oversee the programs from recruitment to completion; review employment contracts with external agencies; review job descriptions and job classifications; approve online marketing and job postings; provide employment verifications; process hiring, orientation and separations; help students locate Experiential Learning experiences that align with their degree objectives; train students to be successful and make meaning of their experience; support student professional development by providing professional workplace skills; conduct workshops for campus supervisors, students, staff, and faculty on topics including best practices for recruitment best, mentoring, and diversity, equity, and inclusion; identify potential student employment and internship partnerships; develop off-campus job sites; build a robust communication network with program entities; promote and expand awareness of student employment and internships; provide lead support to program team members with project management and timely process completion; work directly with the Career Center leadership team in aligning the center's student employment and internship goals and objectives with those of the campus community by identifying potential challenges and proposing resolutions; develop and maintain student employment and internship databases and tracking processes; collect data, develop reports, provide solutions and implement strategies to increase the expansion of campus employment and internship opportunities for students.

Required Qualifications & Experience: Equivalent to graduation from an accredited four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience in program management/coordination. A master's degree in counseling, social sciences, ethnic studies, education, or a directly related field may be substituted for one year of experience. The incumbent must have general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of student employment and internship student services programs. The incumbent must have the ability to: analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Previous experience with internship and/or student worker program management.

Closing Date: Review of applications will begin on December 29, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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