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Form of workExecutive Sous Chef
Sheraton New York Times Square Hotel, 811 7th Avenue, New York City, New York, United States of America Req #4974
Friday, January 12, 2024
The Executive Sous Chef at the Sheraton New York Times Square is responsible for assisting in the overall success of the daily culinary operations. This person will assist in leading the culinary team members and manage all food related functions to continually improve guest and team member satisfaction while maximizing the financial performance in all areas of responsibility. Further responsibilities include supervising all kitchen areas to ensure a consistent, high-quality product is produced, guiding and developing staff including direct reports and ensuring that sanitation and food standards are achieved.
Responsibilities:
Assist Executive Chef in all kitchen operations
Provide guidance and direction to team members, including setting performance standards and monitoring performance
Utilize interpersonal and communication skills to lead, influence, and encourage others
Advocate sound financial and business decision making
Demonstrate honesty and integrity, lead by example
Encourage and build mutual trust, respect, and cooperation among team members
Ensures property policies are administered fairly and consistently
Review staffing levels to ensure that guest service, operational needs, and financial objectives are met
Supervise and coordinate activities of team members engaged in food preparation
Demonstrate new cooking techniques and equipment to team members
Implement guidelines and control procedures for purchasing and receiving
Drive achievement of goals including performance goals, budget goals, team goals, etc.
Communicate the importance of safety procedures, detailing procedure codes, ensuring team member understanding of safety codes, monitoring processes and procedures related to safety
Manage department controllable expenses including food cost, supplies, uniforms and equipment
Monitor the quality of raw and cooked food products to ensure that standards are met
Ensure compliance with food handling and sanitation standards
Ensure team members maintain required food handling and sanitation certifications
Provide and support service behaviors that are above and beyond for customer satisfaction and retention
Respond to and handle guest problems and complaints
Empower team members to provide excellent customer service. Enforce guidelines so team members understand expectations and parameters. Ensure team members receive on-going training to understand guest expectations
Review comment cards, guest satisfaction results, and other data to identify areas of improvement
Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
Train team members on the fundamentals of cooking and excellent presentation
Other duties as assigned
Requirements:
High school degree (or equivalency) with Hotel/College training preferred
Minimum 2 years management experience in the culinary, food and beverage, or related field
Extensive culinary knowledge in both classical and current culinary trends
Ability to work in high stress environment. Ability to remain calm under pressure
Must follow all food and safety certifications (ex. Food sanitation certificate)
Organizational skills and attention to detail
Diplomatic team player
Excellent communication skills both written and oral
Proficient in the use of Microsoft Office
Creative and innovative, as well as proactive and customer-oriented
Excellent time management
Strong leadership skills
An aptitude for self-motivation
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Experience working in a high-volume banquet environment
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.
- Job Family Independent
- Pay Type Salary
- Min Hiring Rate $115,000.00
- Max Hiring Rate $125,000.00
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