Executive Secretary

Executive Secretary, Operations Development 

Job Description 

“We create happiness.” That’s our motto at Disney Experiences. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! 
  

DX is the hub where Disney’s stories, characters, and franchises come to life.  Being a part of DX means being a part of a team where you help bring innovation to life through unsurpassed products, services, and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations.  Join our team and watch your dreams come true. 

 
This position provides administrative support to the Executive Director, Operations Development and their team and is based in Glendale, California. 

Responsibilities 

Act as the primary contact for all incoming communication and ensure interactions are handled in a professional manner. Proactively manage calendar, coordinate meetings, and plan and execute travel arrangements.  Ensure daily prioritization of communication, meetings, and action items in a fast-paced environment that requires working directly with senior executives, teams and external partners in the US and Asia. Prepare executive level presentations, memos, letters, spreadsheets and other correspondence. Provide overall office administration and organizational task support, including screening and routing phone calls, maintaining filing system, preparing expense reports, and processing workflow requirements through SAP/Concur. Manage all work with the highest degree of confidentiality – exercising discretion, judgment, and diplomacy. Display initiative, ingenuity, and constant communication as a consistent means of accomplishing these activities. 

Basic Qualifications 

• Proven experience working in a global organization and ability to manage calendars, communication, and priorities across multiple time zones 

• Minimum five years of proven administrative experience supporting executives in a corporate environment 

• Ability to work autonomously and support an executive and their team who travelfrequently to Asia  

• Positive team player with an enthusiastic attitude and a strong service orientation 

• Ability to communicate efficiently and effectively through demonstrated strong verbal, written and interpersonal skills 

• Ability and eagerness to learn the substance of the work which the team is involved, in order to be an effective facilitator within the business unit 

• Demonstrated strong ability to be proactive and self-motivated and anticipate administrative needs 

• Demonstrated exemplary planning and organization skills – able to set priorities, manage details and accurately follow through to meet all deadlines 

• Ability to make independent decisions and demonstrate good judgment in the handling of issues; including those that involve sensitive and confidential information 

• Demonstrated ability to prioritize multiple tasks, meet deadlines, manage competing demands, and change course of action quickly in a fast-paced environment 

• Ability to build strong relationships across the segment and enterprise that help drive efficiency in managing scheduling issues, problem solving, and creating positive outcomes 

• Demonstrated computer proficiency within a Windows environment, including Word, Excel, PowerPoint, Outlook, and SAP/Concur; as well as the ability to learn new technologies  

• Proven experience with Video TeleConferencing (VTC) and Telepresence equipment and applications (Microsoft Teams and Zoom) 

• Ability to be flexible with work schedule including evenings to accommodate different time zones in Asia  

Preferred Qualifications 

• Experience working in or with business units located in Asia 

• Fluent in Mandarin 

Required Education 

• High school degree or equivalent  

Preferred Education 

• Bachelor’s degree or equivalent