Executive It Support - 48839

We have an immediate long-term contract opportunity with one of our largest clients for a position of Executive IT Support, to work in San Francisco, CA.

Responsibilities:

• Serve as the primary point of contact for the CEO, providing exceptional IT support.
• Support the Senior Leadership Team (SLT) as needed.
• Demonstrate exceptional analytical and technical skills in Apple devices and software (Mac and mobile devices), as well as other workstations and end-user technologies.
• Possess strong organizational and customer service skills.
• Work independently and collaboratively with local and remote teams.
• Provide report support and drive issues and opportunities to resolution with other teams and vendors, escalating as needed.
• Be available for on-call support.

Qualifications:

• 5+ years of relevant experience in corporate IT support in a hybrid Apple and Windows environment.
• Exceptional Customer Experience skills and Customer Success obsession.
• Thorough understanding of service desk and customer support environments.
• Deadline-oriented with an appropriate sense of urgency and the ability to make quick and informed decisions.
• Tolerance for ambiguity in a consistently changing environment.
• High energy level and creative problem-solving abilities.
• Excellent verbal, written, and interpersonal communication skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical internal customers.
• Proven analytical, evaluative, and problem-solving abilities.
• Self-motivated team player.
• Expertise in Windows, iOS, MSFT O365, Zoom, and mobile device support.

**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
For immediate consideration, please contact:

Tushar
PRIMUS Global Services
Phone No: 972-753-6500 Ext: 411
Direct: 972-471-9792
Email: jobs@primusglobal.com