Executive Housekeeper

Description
This position is responsible for communicating and instructing within all areas of the Housekeeping Department. You will provide training, counseling and performance reviews for the department. You will be responsible for planning, organizing and monitoring staff activity to ensure quality standards of the hotel are met. This requires continuous visual inspection of guest rooms and public areas.
You will also be responsible for managing operations and inventory of the department. This includes distributing and delegating work load to guarantee maximum production and guest satisfaction. You are responsible for setting the schedule and adjusting staffing levels accordingly with occupancy and business levels of the hotel.

Qualifications

• Must have a flexible schedule with the ability to work weekends and holidays
• Must have 3-5 years of experience in Housekeeping, EVS, or Front Desk Management
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred; Bachelor’s Degree in Hospitality, Business or other related field
• Required; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required; mathematical skills that require the ability to add, subtract, multiply and divide
• Required; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required; Ability to multi task, prioritize and handle conflicting demands
• Required; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required; Ability to meet deadlines without compromise

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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Ruffin Riverfront Hotel, LLC is an EOE.