What’s the job?
As Executive Housekeeper, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Your day-to-day
Guest experience
· Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
· Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
· Carry out special requests from guests, VIPs, repeat visitors and club members
· Help guests with their questions and complaints to achieve complete guest satisfaction
· Look smart – wear your uniform with pride
People
· Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
· Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
· Educate and train all team members in compliance with federal, state and local laws and safety regulations.
· Ensure colleagues are properly trained and have the tools and equipment to carry out job duties
· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Financial
· Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
· Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members.
Responsible business
· Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
· Reunite items with owners - and log any lost and found property
· Perform other duties as assigned. May also serve as manager on duty
What we need from you
· High School Diploma / secondary education / equivalent
· Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred
· Must be fluent in local language and other languages preferred
Physical Demands
· While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds.
*Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
- What we need from you*
· High School Diploma / secondary education / equivalent
· Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred
· Must be fluent in local language and other languages preferred
- ***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.** *
Job Type: Full-time
Pay: $16.96 - $20.42 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Ability to Relocate:
- Mobile, AL 36619: Relocate before starting work (Required)
Work Location: In person