Executive Housekeeper

Summary
Serves as Executive Housekeeper at a lodging property having in excess of 600 rooms.
Shades of Green Resort® is dedicated to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodations in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our great nation.
Located at Lake Buena Vista on Walt Disney World® property
This job is open to

• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency
The area of consideration for this vacancy is US and Non-US Citizens
Duties

• Serves as Executive Housekeeper at a lodging property having in excess of 600 rooms.
• Plans, develops, and implements procedures, policies and programs to ensure timely, consistent, and effective management of housekeeping and laundry services, accuracy of accounting and inventory records, scheduling of staff, efficient personnel utilization and training, security of property and equipment, and compliance with safety and sanitation requirements.
• Sets quality standards consistent with the requirements of the Army Lodging Standards for Service, Operations and Facilities to ensure clean, orderly, and attractive appearance of all guestrooms, public areas, and back of the house areas of the hotel.
• Responsible for the effective management and supervision of employees to include development and utilization of appropriate training and incentive programs.
• Responsible for development and execution of department budget.
• Maintains daily communications with other departments.
• Deals effectively and objectively with subordinates, supervisory and management personnel, guests, union officials, contractors, and other outside contacts.
• Supervises assigned staff.

Requirements
Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be willing to adhere to strict appearance policy
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• May be required to obtain a valid passport for travel

Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

• Three years of related work experience of the type described above in the field of hotel management. This may be experience gained as an assistant EXECUTIVE HOUSEKEEPER or housekeeping supervisor/lead.
• Ability to communicate verbally and in writing using the English Language in a clear, concise and grammatically correct manner.
• Desired are those candidates who also possess at minimum; a two-year associates degree; or AHLA (American Hotel and Lodging Association) CHHE (Certified Hospitality Housekeeping Executive); or Penn State (or other education institution equivalent) Lodging certificate.

IN DESCRIBING YOUR WORK EXPERIENCES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY PLEASE UPLOAD YOUR TRANSCRIPTS.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Additional information

• Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs is authorized based upon a determination that a PCS move is in the Government interest.
• Please check out our application information kit to view additional information you may find useful when applying for our jobs.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
Due to a large volume of applications, the first 50 candidates to apply will be initially considered. If a candidate is not selected from the initial referral, additional candidates will be considered in groups of 50 based upon chronological order of application. Hiring preferences and priority consideration will be applied in accordance with Federal Law and applicable regulations.
IN DESCRIBING YOUR WORK EXPERIENCES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY PLEASE UPLOAD YOUR TRANSCRIPTS.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  The following documents must be submitted with your application:
  
  • Resume
  
  Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
  Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • DA Form 3434
  • Other (3)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript
  
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  You may submit your application packet using one of the two methods identified below:
  
  1. Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2312204069. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.
  
  Agency contact information
  Shades of Green Resort®
  Phone
  (407) 824-3190
  Email
  soghr@shadesofgreen.org
  Address
  SG-NAF-SHOFGR SHADES OF GREEN HOTEL DO NOT MAIL Lake Buena Vista, FL 32830 US
  Next steps
  Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents
The following documents must be submitted with your application:

• Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433
• DA Form 3434
• Other (3)
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You may submit your application packet using one of the two methods identified below:

1. Electronically (preferred): https://www.usajobs.gov/ and search for announcement number NENAFSG2312204069. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing date of the announcement. Shades of Green Resort is located on Walt Disney World Property.

Agency contact information
Shades of Green Resort®
Phone
(407) 824-3190
Email
soghr@shadesofgreen.org
Address
SG-NAF-SHOFGR SHADES OF GREEN HOTEL DO NOT MAIL Lake Buena Vista, FL 32830 US
Next steps
Applicants will be reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candidates referred for consideration may undergo an interview and reference checks.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request