Executive Director, Community Care

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

GW MFA is seeking an experienced operations leader to oversee and lead our Community Ambulatory Care Practice.  This role will collaborate with executive, clinical, and physician leaders to develop and implement strategies, and manage key initiatives, and projects for the department(s).

The Executive Director (ED) provides operational direction and oversight for a group of Community Primary Care and Sub Specialty Practices within the organization to ensure the accomplishment of objectives and deliver successful financial and operational results. Builds strong relationships with physicians, leadership, and management in support of the team, and as an organizational contributor.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Overall management of the day-to-day operations including planning and strategy meetings with the Division and Program Director(s).   
• Functions as primary administrative contact and leader.
• Development of operational budget and attainment of financial targets and variance reporting to include corrective action plans.
• Optimizes staff performance and technical expertise through clearly defined objectives, training, skills development, and performance evaluation.
• Responsible for optimizing patient access and referral processes.
• Builds and maintains positive employee relationships and drives employee engagement while leading the operations team in the successful execution of goals.
• Works collaboratively with colleagues and others within the organization to implement organizational-wide initiatives to standardize processes and reduce variation across the practice.
• Supports the goal of improving the overall financial success of the organization and exercises sound judgment and discretion in decision-making that impacts financial goals.
• Provides leadership in defining roles and delineation of responsibilities.
• Develops service line strategies and forecasting financial outcomes
• Develops high-performing teams and mobilizes staff to higher standards and focus.

Minimum Qualifications

Education

• Bachelor's degree in Finance, Accounting, Business, Healthcare Administration, or a related field of study, or relevant professional field experience.

Experience

• A minimum of 7 years of successfully demonstrated operational experience with progressively higher levels of responsibility, preferably working in a successful academic practice.

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in an office setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role.
• Regularly exposed to healthcare settings that may require personal protective equipment.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.