Executive Assistant

Job Title: Executive Assistant - Marketing Department
Location: Santa Rosa, CA
Schedule: Monday-Thursday 8:30am-5pm, Friday 8:30am-1pm
Duration: Temporary-to-hire
Compensation: $20.00/hr

Nelson Connects is seeking a motivated and outgoing Executive Assistant to support the Marketing Department of an exciting local organization. The ideal candidate for this position will have incredible customer service experience and be comfortable learning new technologies. If this sounds like you, please apply!

General Duties:

• Provide general research on groups and events as requested by the Director of Business Development or VP, Marketing & Communications
• Assist in the preparation for and represent this organization at trade shows, wedding shows, chamber & community events, external events, PR missions, and FAMs
• In the absence of the DOS and Sales and Services Manager respond to group inquiries including the distribution of leads when necessary
• Work closely with the Marketing & Communications Manager and Social Media & Content Coordinator to make sure programmatical and partner information is current on the organization’s marketing channels (websites, databases, social media pages).
• Serve as an ambassador for the organization in the surrounding community;
• Develop and maintain professional relationships with current and prospective partners and clients;
• Fill in as a concierge as needed.
• Assist with media and PR reports including inputting the details into a database and sending out the results and final clips to partners and businesses mentioned;
• Create and send monthly reports as directed by the Director of Business Development and VP, Marketing & Communication;
• Provide administrative support to the VP, Marketing & Communications;
• Responsible for maintaining all promotional items including recommending, ordering and inventory;
• Assist in the servicing of groups and events;
• Work with the Content & Social Media Coordinator in the managing of the company’s digital library;
• Responsible for maintaining board documents, taking and transcribing board minutes along with set up for board meetings;
• Keep policies and procedures current and with the direction of the VP, Marketing & Communications, update and create new policies and procedures where necessary;
• Participate in professional development opportunities including certifications to enhance job performance;
• Conduct outreach to new potential partners and proactively solicit their involvement in providing good and services;
• Act as a liaison between the organization, hospitality members and our group & event customers;
• Track value driven programs and activities that drive business to our partners and coordinate efforts with Manager;
• Other Duties as assigned by the VP, Marketing & Communications.

Preferred Background & Experience:

• Customer service experience
• Knowledge of Santa Rosa and the tourism industry
• Knowledge of the sales and marketing processes
• Excellent written and verbal communications skills
• Well organized and able to meet deadlines
• Comfortable with utilizing technology to manage data, conduct virtual meetings, and communicate effectively (Office 365 experience preferred)
• Able to work in a fast-paced, multi-tasking environment with the ability to prioritize projects
• Specific dates that will require assistance at scheduled events:
  • November 16, 17
  • November 24
  • December 1, 2, 7, 16

Job Title: Executive Assistant - Marketing Department
Location: Santa Rosa, CA
Schedule: Monday-Thursday 8:30am-5pm, Friday 8:30am-1pm
Duration: Temporary-to-hire
Compensation: $20.00/hr