Event Technology Specialist I

Come join our family at In-N-Out Burger!

We have an excellent opportunity for a full-time Events Technology Specialist I in our Irvine, CA office. The Events Technology Specialist will be part of the Travel Events Department at In-N-Out Burger, which plans events for In-N-Out Burger associates. This person will report to the Incentive Trips and Travel Manager.

General Responsibilities

• Provide event registration support for various departments at In-N-Out Burger. This includes assisting with building and testing attendee registration websites, surveys, emails, and other pre-event processes including reporting
• Lead on-site registration for events including training staff and volunteers.
• Setting up registration equipment
• Offering customer service and quick decisions for any attendee registration issues that may arise while on site.
• Support preparation and inventory of all equipment for events.
• Travel to event locations and lead registration set up, execution, and tear down.
• Asset management including inventorying, maintaining equipment and supplies
• Collaborate with internal teams on their registration needs.

• Full-time, Exempt, Benefits
• Office hours in Irvine, CA: M-F, 8:00 am – 5:00 pm
• Pay Range is $61,400 - $76,800
• The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we will consider your experience and other job-related factors.
• Some weekend and holiday availability required
• Travel: 30% of the time will be spent onsite at events, and will require overnight and weekend travel
• In-N-Out Burger plans and operates events in the seven (8) states where we operate: California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, and Idaho.
• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan and 401(k) Plan

Job Requirements:

Qualifications

• 2-4 years of experience working with an Events team, as it relates to working with Event Technology, event software, and event registration systems
• Extensive knowledge of Cvent (Event Management software)
• Cvent event management certification a plus
• Knowledge in event registration or ticketing, web design, IT or coding is a plus.
• Able to work long hours and weekends when needed and accommodate last-minute or unforeseen travel changes.
• Abiliity to provide outstanding customer service while proactively problem solving.
• Bachelor’s degree preferred, but will take software event management experience in lieu of a degree
• Excellent problem solving skills; strong ability to operate and problem solve under pressure
• Exceptional on-site event operation skills
• Highly motivated self-starter and ability to work independently
• Ability to analyze situations and make decisions with minimal oversight
• Excellent time management and interpersonal skills
• Excellent written, verbal and phone communication skills; communication with all levels of management
• Ability to work autonomously/independently, yet be an integral part of an overall team environment
• Knowledge of Microsoft office software, including Word and Excel

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, and Idaho. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.