Event Staff @ Gordon Faber Complex

Event Staff @ Gordon Faber Complex
Application Deadline: 14 December 2023
Department: Parking - Field Operations(OPS001)
Employment Type: Seasonal - Part Time
Location: I61-167_4460 NE CENTURY BLVD
Reporting To: Daniel Lyons
Compensation: $21.50 / hour
Description
Job Details
We are looking for a seasonal / part-time staff to assist with Parking Event Operations at the Gordon Faber Sports Complex during the month of December.
The Christmas Lights Event will occur between December 5th and December 30th.
Job Specifics
Shift hours will be between 4 and 6 hours long.
Pay is very reasonable at $21.50 per hour.
Essential Duties for the Position
Flagging vehicles for the duration of the shift.
Employee to process QR codes for each incoming Patron or Customer
Job Requirements
Standard Background Check
Perks of Job position
Positive work culture and environment with a supportive management team who cares about their employees.
Community-driven event venue, I.E. a wonderful opportunity to support and serve the community of Hillsboro.
What You'll DoAs a part of this Event Staff, you will play a vital role by ensuring a seamless and positive experience for customers as you help flag and direct customers safely through the event holiday light show.
Job Duties

• Assisting customers who are unsure of how to pay for their parking
• Dealing with irate customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority)
• Assist customers with the overall in/out process of parking
• Process tickets (visitor passes, validations, and event tickets)
• Prepare shift reports and ticket sorting
• Identify and report parking equipment deficiencies and safety concerns to direct supervisor
• Litter pick up and now shoveling/salting (as required)
• Other duties assigned
• Interacts face to face with our customers
• Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site
• Control of all tools and equipment required to perform his/her duties
• Must be organized
• Make suggestions and recommendations relating to the way various jobs are performed
• Consults with his/her supervisor or manager regarding items of relevance to the parking operation
• Each employee is required to log all the issues/events in the log book, and bring them to the attention of his/her direct supervisor
• In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager
• Act as a front line employee which is considered an extremely important function of this position
• Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company
• Responsible for prioritization of various jobs with his/her supervisors/manager
• Responsible for tracking levels of stocks as well as supplies

Skills, Knowledge and Expertise

• Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
• High School Diploma or GED required
• Customer Service Experience required
• Parking related Experience