Event Specialists(ES) will schedule and book events. The ES will work to exceed guests' expectations and ensure satisfaction, through the entire event process; including coordination of the check-in process, supervision of the event staff and finalization. The ES will assist in the training of other event staff and perform their functions when necessary.
Duties & Responsibilities:
- Respond to incoming inquiries, providing all relevant event information
- Schedule, book and confirm parties and events.
- Input and maintain all event details in POS system
- Coordinate with vendors and event staff all details prior, during, and after events.
- Greet and check-in groups and parties.
- Assist with management of inventory and supplies
- Supervise Event Hosts
- Deliver exceptional customer service throughout process
- Assist with promotion efforts as required by Event Manager
Qualifications:
- Availability to work days, nights and weekends
- Must be 18 years or older
- Minimum one (1) year experience in hospitality industry; events preferred
- Basic computer skills necessary (MS Word, Excel and e-mail)
- Ability to communicate clearly and effectively
- Friendly, energetic, and outgoing
- Self-motivated and hard working
- Ability to manage stressful and challenging situations
- Comfortable working in a dynamic environment.
- Excellent time management and prioritization skills
- Organized and detail-oriented.
- Passionate about providing great customer service
JOIN OUR TEAM
If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.
We’re always working to invent epic new ways to play, gather, and compete. Even though we’re the originators of wall-to-wall aerial action, we never stand still. The only way to understand it is to come experience it. So rally your crew and let’s go!
Pay: Starting at $13 / hour
Benefits:
- Flexible schedule
- Employee discount
- Paid training
Job Type: parttime
Schedule:
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
Education: Associate's degree
Work location: On-site