Event Manager

Join our dynamic sales team at Anasazi Group in Washington, DC, overseeing events for The Graham Hotel & The Glover Park Hotel. As the Event Manager, you will oversee all aspects of the conference rooms, Rooftop, Garden and The Alex within both hotels. In addition to amenity management and to deliver a fully integrated experience, this position will also be responsible for the cultivation of a workplace that creates community, connections, and well-being. You will have exceptional skills in customer service, be hospitality-focused and have strong attention to detail.

Location: Washington, DC

Job Type: Fulltime, Onsite

Benefits:

We are proud to offer competitive wages and the following benefits for full-time employees

• Health, vision, and dental benefits
• 401(k) plans with matching contributions
• Paid holidays and PTO days
• Free parking

Responsibilities:

• Collaborate with clients to understand their event requirements, including preferences, budget, and special requests.
• Plan, organize, and coordinate all aspects of events, including meetings, conferences, weddings, and social gatherings.
• Work closely with internal departments such as catering, sales, and operations to ensure seamless execution of events.
• Assist clients in selecting appropriate event spaces, catering options, and additional services to meet their needs.
• Create detailed event proposals, including cost estimates, timelines, and service agreements.
• Coordinate logistics, including event setup, catering, audiovisual requirements, and transportation.
• Calendar management for meetings and events to provide expected experience and engagement within the clients.
• Responsible for coordinating and overseeing all in-house hotel functions and ensuring open inter-departmental communication, so as to ensure all client needs are consistently met and standards of service maintained.
• Creatively up-sell services and food for all events.
• Generates Banquet Event Orders.
• Generates Group Resumes when needed.
• Generates function room diagrams.
• Deliver superior customer service and work with all parties to ensure successful planning and execution of meetings and events throughout the year.
• Ensure total client satisfaction through understanding of client expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Work within an approved vendor network to source services such as catering, entertainment, décor, AV equipment, etc. as applicable (proposal acquisitions, orders, deliveries, site visits.
• Basic knowledge required of audio-visual equipment to support client requests and troubleshoot as needed.
• Oversee on-site event management to address any issues and ensure everything runs smoothly.
• Maintain accurate records of all event details, client communications, and expenses.
• Stay informed about industry trends and innovative event concepts to enhance our offerings.
• Handle post-event evaluations and gather feedback from clients to improve future events.

Qualifications:

• At least 2 years of event or meeting experience required.
• Excellent communication skills, professional judgment, strong work ethic, and positive and client-focused attitude.
• Proven track record of meeting deadlines and managing multiple priorities simultaneously.
• Self-motivator who likes to work collaboratively with colleagues across all levels.
• Strong knowledge of MS Office Suite. Must have previous experience with advanced features of Microsoft Excel.

Environment and Cognitive/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of constant standing and walking during events.
• Ability to talk and hear over the phone, in person or via online meeting platforms.
• Flexibility: Embrace a flexible schedule, including weekends and holidays, as needed.
• Punctuality: Consistently arrive on time, presenting yourself in a professional and well-groomed manner.
• Professional Appearance: Maintain a clean and polished appearance in accordance with our uniform and grooming standards. Management has final approval.
• Continuous Learning: Participate in all mandatory training and safety courses, as well as attend departmental meetings.
• Ability to stoop, kneel, bend, crouch and lift up to 25 lbs.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person