Event Experience Coordinator

Description:

The Event Experience Coordinator plans and executes successful events virtually and across the country that advance Project Lead The Way’s mission and increases educator access to high quality professional development, brand experiences and growth opportunities. This role also contributes to projects related to quality assurance, event planning, scheduling, and development of PLTW meeting and event standards and protocols.

RESPONSIBILITIES

• Execute the planning, content, and logistics management for virtual and in-person PLTW meetings and events including, run of show development, script management, meals, transportation, mementos, event registration setup and other event requirements and specifications.
• Provides onsite event support for PLTW events, demonstrating a strong service orientation to guests and internal PLTW team members.
• Contributes to the development and execution of process documents such as workflows, timelines, and task lists.
• Uses guest feedback and other data to help to continuously improve PLTW’s meetings and events, and to develop and document best practices.
• Contributes to the development of event resources and RFPs (request for proposals) in collaboration with other teams organizationally.
• Contributes to overall budget, forecasting, and event schedule management.
• Completes post-event tasks including reconciliation of expenses, evaluation of events, and reports on meeting results.
• Identify and recommend potential opportunities for PLTW to incorporate innovative methods and emerging trends within profession and related field.
• Other duties as assigned.

Note: Nothing in this job description restricts PLTW’s right to assign or reassign duties and responsibilities to this job at any time.

Requirements:

KNOWLEDGE

• A bachelor’s degree in event management, communications, hospitality, media management, or a related field of study, or equivalent related experience.
• Meeting planning generalist with some event planning experience.

SKILLS AND ABILITIES

• A customer-centric approach to all internal and external interactions
• Seeks and embraces diversity of thought, culture, and experience
• Strong written and verbal communication skills
• Microsoft Office skills (Word, Excel, PowerPoint, and Outlook)
• Project management skills
• Ability to multi-task, prioritize and be detail-oriented
• Ability to work collaboratively in a team environment with a focus on building and nurturing relationships
• Ability to take initiative, work proactively, resourcefully seek answers and remove obstacles
• Knowledge of Meeting Planning including the meeting planning cycle, event technology, and event planning
• Customer service orientation
• Creative and critical thinking with a focus on being flexible and adaptable
• Results oriented with the ability to consistently meet deadlines
• Accountable and takes ownership

WORK CONTEXT

• Regularly communicates and collaborates with colleagues and leadership.
• Regularly uses computer and other electronic equipment.
• Occasionally moves objects weighing 20 lbs.
• Occasional travel may be required.
• Sits/Stands at desk 100% of the workday.
• Bends/stoops/kneels occasionally.
• Legally eligible to work in the U.S.