Event Coordinator

Responsibilities

• The Event Coordinator is responsible for managing all events and ensuring they are organized and executed effectively following the banquet event order
• The coordinator also ensures that guests are satisfied with their experience, staff is trained and properly groomed, special requests are accommodated, and the event area is clean and appropriately decorated
• Ensure staff is working together as a team
• Inspect grooming and attire of staff and rectify any deficiencies
• Communicate with guests, other employees, or departments to ensure guest needs are met
• Respond to and try to fulfill any special event arrangements
• Set up event area/room, ensuring cleanliness and proper set up of furniture/equipment
• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems
• Develop and maintain positive working relationships with others and support the team to reach common goals
• Follow all company and safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company asset
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Perform other reasonable job duties as requested

Qualifications

• High school diploma or GED; 2 years of relevant work experience