Esp Lead Generation Agent - Shift Lead

Job Description
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
Duties and Responsibilities:

• Promote Good Sam Extended Service Plan by making around 75-150 outbound calls per day with a goal of 20 transfers to available sales staff per day. (Lead is expected to perform at 50% of agents as it is recognized much time will be spent leading the team)
• Qualifying leads based off of requirements prior to transferring to the sales staff.

Leadership responsibilities:

• Help drive the team to achieve conversion goals
• Performance reviews with Team members: provide ongoing sales coaching with documentation and mentoring to help team members meet and exceed KPIs.
• Manage team members' performance: address performance issues, and recognize outstanding performance.
• Mentor, coach, and train the team towards being more effective salespeople. Provide ongoing sales training to team members, including providing sales tools , quote conversion, and customer retention strategies.

Requirements and Qualifications:

• High school diploma or equivalent: some college or college degree preferred.
• Previous team lead, management, or supervisor experience required
• At least one year of Lead Generation, sales, and/or call center experience preferred.
• Outbound calling experience preferred.
• Strong verbal and written communication experience with active listening skills preferred.
• Basic computer knowledge and ability to learn in-house computer programs essential.
• Ability to be assertive and persuasive without being aggressive.
• Self-reliant and reliable.

Compensation:
$20/hr with potential to earn commission averaging yearly salary $75,000+
Location:
64 Inverness Dr E Englewood, CO 80112:

• This role is expected to be in office 100% during the first 4 months of employment. After successful completion and satisfactory performance there is more flexibilityto work from home.

Hours of Operation:

• Monday -- Friday; 7:00 a.m. -- 7:00 p.m.
• Saturdays -- 8:00 a.m. -- 12:00 p.m.

Special Notes:

• This position may require varied work schedules which may include Saturdays
• 30 -- 40 hour work week
• Advancement potential

Benefits:

• Comprehensive health, dental, and retirement benefits
• Ongoing professional development and training opportunities
• A supportive and collaborative work environment

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
About
Our story starts with our customers, the campers and outdoor enthusiasts. Camping World began in 1966 as a small store in Beech Bend Park outside of Bowling Green, Kentucky. What began as a way to fulfill campers' requests for supplies has grown into the largest outdoor lifestyle retailer with over 190 stores and over 14,000 employees.
Our Brands
Camping World is the leading RV and outdoor lifestyle retailer providing new products, services, and support to recreationists everywhere. Good Sam provides everything customers need to have a good trip--from savings on fuel and campgrounds to roadside assistance and other specialty services. RVs.com is the easiest way to buy a new or used RV completely online. Overton's is the world's largest boating and marine accessories dealer, helping customers have more fun on the water for longer with the best gear and products. Browse thousands of RVs, buy and finance online, and we deliver your RV to your home or campsite.
We consider Military experience equally as valuable as civilian work experience. Veterans, Reservists and Transitioning Service Members are encouraged to include Military duty and certifications on their resume and applications when applying for a position.