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Form of workJob Description
POSITION: Equity and Belonging Training Specialist
RESPONSIBLE TO: Equity and Learning Manager
SCHEDULE: Full Time, ~37.5 hours/ week
Monday-Friday, 8:30-4:30/5:00 with the option to flex one Friday a month
80% Remote / 20% on-site
Position Salary Range: $ 25.77 - $ 32.65
Starting Pay: Although our full pay range is included above, the budgeted hiring range for this position is $ 25.77/ hour- $29.21/ hour
Hourly, Non- Exempt
**Must be able to commute to a PPRM Admin office 2-4 times/ month. Admin offices in Denver, Colorado (Park Hill), Albuquerque, New Mexico (San Mateo), or Las Vegas, Nevada.**
Anticipated closing date: 1/18/2024
The Objective: As an Equity & Belonging Training Specialist, you will coordinate and facilitate staff training and orientation programs that support employee competence and agency DEI (Diversity, Equity, and Inclusion) goals of developing and retaining a proficient, diverse workforce.
Success:
You will know you are successful when all synchronous and asynchronous training runs smoothly, participants and facilitators are prepared and engaged, and the outlined learning objectives are met.
Snapshot:
In this position, you will coordinate and facilitate inclusive, engaging, and productive DEI-centered live training and e-learning content, which will require most of your time in front of a computer. You will be a lead facilitator and coordinator of New Employee Orientation (NEO) once a month for four consecutive days and will facilitate orientation sessions in NEO twice a month. You will create and maintain e-learning content such as training videos, interactive CAL modules, PowerPoints, handouts, etc. for asynchronous learning and live training sessions. This position requires travel to a PPRM (PLANNED PARENTHOOD OF THE ROCKY MOUNTAINS) office on average 2-4 times a month to prepare training materials and meet new hires in person to collect the required new hire paperwork on their first day of Orientation. You will work closely with colleagues in the Equity and Belonging team and other interdepartmental partners to ensure organizational training needs are being met and the Employee Experience and Training Hubs are current and functional for staff.
Key Approaches To The Work:
Equity and inclusion champion:
Excellent communicator and culture steward
Customer service and get-stuff-done orientation
Ethical and business-savvy ambassador
Focused on growth (your own & others)
QUALIFICATIONS
- Group facilitation experience: You have prior experience facilitating group training or conversations and creating and/or utilizing various facilitation tools like PowerPoints, lesson plans, and other media; preference for candidates with prior classroom and virtual facilitation experience. You find engaging ways to make participants feel welcomed and included and meet outlined learning objectives while maintaining confidentiality and sensitivity.
- Comfort with technology: You are proficient in Microsoft Office and basic computer technology and can troubleshoot standard technology issues with others in a kind and productive manner. You have experience or are eager to learn our technological systems such as Zoom, Microsoft Teams, Articulate 360, Saba Cloud, and SharePoint.
- Excellent communication and technical writing skills: Your written and verbal communication is clear, intentional, and purposeful, and your technical writing conveys a sense of expertise and approachability. You follow industry, brand standards, and adapt your communication to meet various learning and communication styles of your audience and modality of the content. You exhibit a willingness to navigate nuanced conversations about sexuality, abortion, bias, and stigma with care and compassion.
- Attention to detail: You understand the importance of the small details in creating positive training and employee experiences. You take time to craft your work intentionally, employing organizational systems to capture and meet the modest, nuanced, and detailed tasks.
- Adaptable and flexible problem solver not deterred by challenges: You pivot quickly when changes occur, staying calm under pressure and maintaining a solution-oriented attitude. You are not afraid to say, “I don’t know, but I can find out” and then you follow through and follow up. You persevere through challenges and are willing to change course as needed.
- Team player: You work well with others, keeping them in the loop, and confirming the plan to move work forward. You understand your role on the team and how your work contributes to the overall success of the team and organization, leveraging your control and influence to foster teamwork and collaboration.
- Ability to work independently: You take pride in leading and owning your work and can work independently with supportive supervision. You utilize your resources and critical thinking skills, presenting options and solutions when faced with challenges and elevating concerns appropriately.
PRIMARY AREAS OF RESPONSIBILITY / ESSENTIAL FUNCTIONS:
- Welcome new employees to PPRM: You are a critical member of a team committed to advancing DEI goals in the organization through equity-centered training. You are the first introduction to PPRM for all new employees, and a resource as staff grow with the organization. You take the role of the facilitator seriously and strive to create a welcoming and dynamic training experience for participants.
- In this role you will be responsible for facilitating and coordinating all aspects of the New Employee Orientation (NEO) including but not limited to:
- Facilitating engaging, informative, and accessible live training on Zoom for participants across the affiliate for consecutive days
- Discussing NEO and onboarding logistics and expectations with hiring managers via email and meetings
- Fielding participant questions and troubleshooting basic technology issues in a live virtual training environment
- Emailing with new hires and hiring supervisors' logistics for their first week
- Fielding onboarding questions from new hires that come in via the NEO inbox or through the recruitment team
- Maintaining participant rosters and developing individualized plans with hiring managers and recruitment when there is a deviation from normal processes
- Coordinating technical and system access for new hires and for session facilitators
- Creating and mailing participant folders, nametags, badges, and swag
- Updating orientation content and materials and working with Subject Matter Experts to match current agency realities and policies
- Capturing and following up on participant parking lot questions
- Sending welcome emails and new employee bios to be shared within the agency
- Create, maintain, and track e-Learning training content: Using industry standard best practices in digital and adult learning, you will design and develop new e-learning content as well as working with Subject Matter Experts to convert existing training into e-learning options. As an LMS (Learning Management System) administrator, you will work within Saba Cloud LMS to track, schedule, and organize training content; collect and monitor program data for tracking and monthly reporting; assist in the management and maintenance of training databases including partnering with HR (Human Resources) to maintain training records, running reports, and auditing records.
- Provide continued training & support for staff: As an Equity & Belonging Training Specialist you are key in equipping staff with the tools, they need to be productive employees and effective leaders. You understand the importance of training and growth opportunities in staff development and retention, developing and facilitating clear, concise, and digestible training with outlined learning objectives and as appropriate, competency checks; this may include microlearning, Annual Required Training, Skill Up Sessions, and other content for both synchronous and asynchronous training. You will help maintain an informative and current Employee Experience Hub/Training Hub to enhance staff experience; this will include collaborating with colleagues across departments to gather the most up-to-date information and processes on diverse topics to share with staff.
- Represent and model agency values to support staff experience: Equity & Belonging team members exhibit the behaviors and attitudes representative of our workplace expectations and In This Together Workplace Values, Service Standards, and Service Recovery Model. You recognize what is within your control and influence to improve staff experience, connecting employees with resources and answers, creating a sense of belonging and psychological safety in training, and remaining a supportive figure throughout the employee lifecycle.
- Abortion Care: We all work in abortion care, whether it is referrals, information, education, counseling, performing, scheduling, etc. In this role, you will introduce PPRM for new employees, and provide continuous training and ongoing support for supervisors and staff in all departments.
$25.77 - $29.21 an hour
