Address
Form of workDepartment Description This position is a member of the HIM Provider Advocate Team - EHR and Revenue Cycle Education. As a technical leader in clinical applications, this position applies advanced professional concepts and extensive clinical and industry knowledge to lead and/or work on medium to large projects of broad scope and complexity. Recognized expert in multiple Epic EHR clinical applications and voice recognition platforms. Responsibilities include providing leadership and serving as technical resource to the team; designing, developing, testing, building, implementing, and evaluating clinical documentation and clinical application systems for improvement in the organization. This includes participating in planning, development, training, implementation, and evaluation of systems to support clinical practice and provide ongoing program support. The team provides technical support for voice recognition users, including configuration, troubleshooting, and on-call support.
This position functions as technical leader with a high degree of knowledge and skills in the overall field with recognized expertise in specific areas. Requires frequent problem solving and analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources, functions with a high degree of autonomy.
Apply By Date
12/11/2023 at 11:59pm; Interviews and recruiting process may occur at any time
Minimum Qualifications
- Epic certification in Inpatient, Ambulatory, or OpTime.
- Bachelor's degree in a related field and/or a combination of experience, education ad/or training required.
- Provider training experience that utilizes strong clinical knowledge and clinical workflow expertise
- Strong experience with Epic Electronic Health Record (EHR) build and configuration
- Broadly encompassing and in-depth knowledge of 1-2 areas of focus in Epic clinical applications with clinical documentation expertise
- Advanced knowledge of operations, systems, functions, and workflow, including planning, design, development, build, implementation, user support, training, maintenance, quality assurance, system testing, and evaluation
- Advanced analytical skills and expertise in clinical documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect, and analyze performance data, and produce substantive reports and analyses for management use
- Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner
- Advanced organizational and project management skills, detail oriented, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule
- Advanced written and verbal communication skills, to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner
- Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry trends
- Able to travel to Wisconsin to attend Epic certification training sessions
- Able to work overtime and/or flexible hours as needed to meet committed project dates
- Required to pass Epic certification exams in three attempts within three months of training date
- RHIA, RHIT, or CCS credentials
- Additional Epic certifications (beyond the required Inpatient , Ambulatory or OpTime
- Master's degree in clinical healthcare field or equivalent preferred
- Over three years experience in healthcare clinical practice environment including experience with healthcare information systems
- Academic institution or large integrated health system experience
Department Description
The team is responsible for initial and ongoing operational Epic EHR provider training and working with providers and stakeholders to improve clinical documentation. This training supports coding/billing/CDI programs and provider efficiency using many Epic clinical and voice recognition applications. Target audience: new and existing faculty, fellows, residents, APPs, and 3rd/4th year medical students in all clinical and hospital settings.
The team delivers initial and ongoing provider training and clinical build to educate and optimize provider interaction with the following: clinical content, integration of clinical documentation applications, CAPD (computer assisted provider documentation), regulations, compliance, coding/billing, clinical documentation integrity, revenue integrity, Epic EHR knowledge/proficiency, and optimization. This position supports provider efficiency and satisfaction, patient care, reimbursement, quality, data analytics, reporting, analysis and build.
The program provides Epic and voice recognition applications training based on the provider role and clinical setting. This includes: access and technical training, enhancing provider clinical documentation tools, system optimization, clinical documentation analysis and template build, and partnering with coding/revenue integrity managers on efforts that support CDI and coding workflows.
The Provider Advocate Team has certification and expertise in Epic clinical applications used by providers (Inpatient, Ambulatory, ASAP, OpTime, Anesthesia, Stork, Beacon, Kaleidoscope, Radiant, and more), plus expertise in voice recognition integration. This integrated approach allows the team to support all areas of focus during provider engagement. They build ongoing relationships with these providers and partner with other subject matter experts to address needs and concerns. The team brings a "one stop" comprehensive experience to the providers.
A key focus of this program is integrating the right clinical applications and tools to optimize clinical documentation, provide workflow improvement, and increase provider satisfaction.
Position Information
- Salary or Pay Range: $7,991.67 - $15,825
- Salary Frequency: Monthly
- Annual Salary: $95,900 - $189,900
- Salary Grade: 25
- Payroll Title: (CLIN APPL TRAINER 4)
- Number of Positions: 1
- Appointment Type: Career
- Percentage of Time: 100%
- Shift Hours: 8 hours
- Location: Armstrong Building, Sacramento
- Union Representation: No
- Benefits Eligible: Yes
- Hybrid/Remote/On-Site: Hybrid
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page
- High quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Maternity, Paternity, Family & Medical Leave
- 14 paid Holidays annually
- Vacation/Paid Time Off
- Sick Leave with unlimited accrual
- Continuing Education (CE) allowance and Education Reimbursement Program
- Access to free professional development courses and learning opportunities for personal and professional growth
- Wellness and on-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, disability, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistant for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
- UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff
Special Requirements
- This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.
- As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere #CA-SB
