Entry Level Technical Support

We are currently seeking a qualified individual to fill the position of Entry Level Technical Support Specialist for a remote position. This role requires a strong understanding of Technical Support, excellent communication skills, and a desire to assist customers with solving technical issues.

Key responsibilities include:

• Providing Technical Support to customers via phone, email, or chat
• Troubleshooting and diagnosing technical issues
• Documenting customer interactions and resolutions
• Collaborating with the team to continuously improve support processes and procedures
• Maintaining a high level of customer satisfaction through effective and timely support

Applicants must be located in the United States and have a strong knowledge of computer systems, software, and hardware.

Previous experience in Technical Support is preferred but not required.

If you are a motivated and customer-focused individual who is looking to launch a career in Technical Support, we encourage you to apply.

This is a great opportunity for someone looking to gain valuable experience in a dynamic and growing field.