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SalaryThe Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekends, morning and evening, and holiday shifts. This position reports directly to the Emergency Shelter Site Lead. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.
Qualifications: Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed; Ability to complete job duties that are guest focused, trauma informed, and housing focused.
Shelter Support
Goal: Ensure a safe and client focused environment for guest to quickly end their homelessness.
- Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services.
- Encourage and discuss progress toward housing with shelter guest
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills.
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Post and update signs and service calendars
- Audio Equipment set up and monitoring
- Assist in the organization of supplies and facilities needs
- Conduct neighborhood patrols to minimize potential impact on the surrounding community
- Must be able to lift up to 50lbs.
Administration
Goal: Oversee administrative duties that support program services.
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
Job Types: Full-time, Part-time
Pay: $17.50 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Weekends as needed
Application Question(s):
- Please state if you are looking for Full Time, Part Time, and/or On-Call shifts.
- Are you related to or know current/former employees of Mercy House?
Experience:
- Mental health counseling: 1 year (Preferred)
- Conflict management: 1 year (Preferred)
- Cleaning: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
