Entry Level It/Warehouse Support Admin

Shift: Monday - Friday 9am-6pm

We are seeking a versatile and proactive Support Admin to join our team. This role involves a combination of helpdesk support, shipping & receiving, and warehouse duties. The ideal candidate will be organized, detail-oriented, and capable of multitasking to ensure the smooth flow of operations.

Duties and Responsibilities

• Conduct the deployment and refresh of desktop computers throughout the organization, adhering to the established refresh schedule.
• Image, install, configure, and troubleshoot software applications, operating systems, and peripheral devices.
• Provides support to customers for level 1 issues and escalates as appropriate.
• Serves as a liaison between the company and customers, conveys customer feedback and remediation documentation and knowledge sharing in all technological aspects managed remotely to customer sites.
• Collaborate with internal teams to ensure consistent adherence to company standards and policies during PC refresh cycles.
• Process inbound packages
• Print shipping labels for daily shipments
• Physically pick, prepare, and package items for outbound shipments
• Process all inbound and outbound orders as trucks arrive and depart warehouse
• Inventory control and parts ordering
• Perform general warehouse duties: breaking down boxes, organizing shelves, sweeping and cleaning work area, trash removal etc.

Requirements and Qualifications

• High school diploma or equivalent qualification.
• Strong knowledge of desktop operating systems (Windows 10, macOS) and software applications (Microsoft Office, Adobe Suite, etc.).
• Basic troubleshooting skills.
• Proficient with Microsoft Office Suite and Office 365
• Excellent organizational and time management abilities, with attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently, as well as collaborate effectively within a team.
• Flexibility to adapt to changing priorities and technologies in a fast-paced environment.
• Able to lift and carry up to 50 lbs
• Capable of working in a warehouse environment where the temperature may fluctuate

Drug/Alcohol free environment with Random Drug Testing: Candidates must be able to pass a drug test prior to employment and random testing. Non-Smoking office & grounds.

All candidates must go through a Criminal background check, EVerify Citizenship Check & Motor Vehicles Report prior to employment.

Job Type: Full-time

Salary: $17-$19/hr based off experience

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Have you reviewed the job posting in full and confirm the salary, location and job duties meet your needs?

Experience:

• Microsoft Office: 2 years (Required)
• Computer skills: 2 years (Required)
• Warehouse: 2 years (Preferred)
• Help desk: 2 years (Preferred)
• Operating systems: 2 years (Preferred)

Work Location: In person