Job Description
We are seeking a Front Desk - Apartment Complex to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, Front Desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
SAFETY: All employees are expected to set the highest level of safety expectations in their work, display the highest level of safe behavior, actively participate in safety programs, and adhere to all safety rules and regulations. Employee Health & Safety is a part of our company culture and participation is required for all employees.