Patient Service Specialist - Full Time

Xpress Wellness Urgent Care is seeking a qualified Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care. You will be responsible for providing friendly and efficient service while maintaining a professional demeanor at all times.

• Greeting and checking in patients accurately and efficiently including collecting co-pays and obtaining registration information.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Coordinating patient flow and managing the patient lobby area.
• Answering phone calls, scheduling appointments, and responding to patient inquiries.
• Collaborating with healthcare providers to ensure seamless patient care.
• Maintaining a clean and organized front-desk environment.

Requirements

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Knowledge of medical terminology and procedures.
• Proficient in Microsoft Office applications and electronic medical record systems.
• 2+ years of experience in a customer-centric role preferred.
• BLS certification preferred.
• Familiarity with or ability to understand insurance summary data preferred.

Benefits

Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:

• Work-life balance with a flexible schedule.
• Competitive pay.
• Generous PTO.
• Health.
• Dental.
• Vision.
• Retirement package with employer match.
• Short-term disability + long-term disability options.
• Life insurance.
• Pay based on years' of experience starting at $14.90/hour.