Entry Level Csr/Data Entry (Onsite In Cypress)

GREAT OPPORTUNITY FOR A CUSTOMER ACCOUNTS REPRESENTATIVE - MUST HAVE COMPLETED ASSOCIATE DEGREE OR BACHELOR DEGREE

Immediately hiring for customer focused individuals for this Fortune 500 company in Cypress! This individual will be responsible for communicating with customers to resolve concerns, inquiries or payment issues via inbound or outbound calls. To be eligible you for consideration, you must have obtained either a Bachelor Degree OR Associate Degree. This company offers limitless opportunities for growth in a variety of roles and departments after starting in this position!

Highlight: 

• Industry: Financial Services
• Employment Type Contract-to-hire (9 months)

Benefits of this Role: 

• Opportunity to work for a Fortune 500 Company
• Work with a friendly team 
• Helpful and supportive leadership and executives 
• Benefits available on the first day of each month 

Necessary Experience/Skills: 

• Must have a completed Associates Degree or higher
• 6+ months of customer service experience 
• Microsoft Words proficiency  

A Day in the Role: 

There are 3 departments that you may be placed in to learn and support and will be cross trained amongst the 3 as well. All roles will be 80% speaking with customers over the phone and 20% account servicing.

• Customer Accounts Department
  • Make outbound calls and negotiate payment arrangements with customers who have past due accounts.
  • Assist customers with finance account inquiries.
• Customer Service Department
  • Handle inbound calls from customers, dealers, other lenders, and insurance companies.
  • Assist customers with inquiries, account status, and problem resolution.
• Dealer Service Department
  • Handle Assist Credit department with verifying and processing finance and lease contract information
  • Assist with dealership inquiries

Schedule Availability:

Schedule: Must have availability for the following

• Mon- Friday 8am-5pm
• Mon -Friday 11am-8pm (on occasion, max 1-2 times per week)
• Saturday 7am-12pm (on occasion, max 1-2 times per month, counts for Overtime)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.