Address
Form of workJob Description
No Experience necessary. CES is looking for an Entry Level associate technician to provide 8x5 operational support for commercial client base. Candidate assist with senior technical support staff to manage medium to small business networks, performing network cabling, installing network appliances, and troubleshooting network infrastructure and connectivity issues. The position also includes basic PC repair and troubleshooting as well as configuration and installation. Technician will primarily perform duties in-house before being promoted as a field engineer. A CES company vehicle will be provided for all client site service calls. Plenty of opportunity to learn and grow. Good character, honesty, and great work ethics is a must.
Position Duties:
Client Management:
Candidate will perform the highest level of quality service for CES clients by exhibiting timely and professional service. Candidate should demonstrate excellent communication skills and remain approachable by clients to ensure that service requirements are meeting and exceeding the client's expectations. Effectively manages clients by being detailed oriented with accurate documentation of customer service records. Candidate may be provided a company vehicle for client site service calls if applicant's driving record meets insurance guidelines.
Candidate should have basic computer knowledge and typing skills. Other job duties may include installing, configuring, troubleshooting, and maintaining network servers, computer equipment such as laptop and workstations, and peripheral devices. Duties may also include network cabling and crimping and moving I.T. equipment.
