Enterprise System Specialist - Hybrid/Remote

Enterprise System Specialist - Hybrid/Remote

Admin Info Technology Services

Job Summary

The Enterprise Systems Specialist works within a team environment to maintain, optimize, and provide technical support for enterprise-wide applications/systems. Performs project coordination and analytical roles for projects related to Finance, HR/Payroll, and Student areas.

Duties & Responsibilities

• Serve as expert resource on process/functionality issues for Banner and other Enterprise Systems. Assist users in functional areas to understand and apply system processes, and provide subject-matter expertise to internal and external clients as required.
• Provide highest level understanding of the University's enterprise information systems. Focus includes continued process and workflow analysis, enhanced module functionality, and application/upgrade support.
• Manage and coordinate information systems problem solving, solution development, decision-making, and participate in planning that will further the mission and vision of the current and future business environment.
• Recommend action to improve operations and correct sources of error in information that impacts University Human Resources, Financial and/or Student activities. Facilitate quality improvement efforts.
• Support production critical activities during non-business hours, as needed. This may require evening or weekend hours, depending on the business cycle of the University. (continual)
• Keep informed of and apply contemporary technology related to Enterprise Systems. (continual)
• Interact with vendors regarding software upgrades, patches, etc.
• Perform other related responsibilities as assigned as appropriate for an Enterprise Systems Specialist.

Minimum Qualifications

1. High school diploma or equivalent.

2. Any one or any combination totaling three (3) years (36 months) from the following categories:

A. College coursework that includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Experience working in functional or technical support.

3. Demonstrated experience working with information technology systems and or data and reporting.

Preferred Qualifications:
1. Bachelor's degree in a technical or business-related field.

Knowledge, Skills and Abilities

• Knowledge of an ERP (Enterprise Resource Planning) system including Finance, Financial Aid, Human Resources, or Student Administration.
• Requisite technical skills to make recommendations on strategy and approach for continued high functionality of enterprise applications in support of the University's vision and strategic plan.
• Outstanding interpersonal skills, working with diverse groups of individuals and building partnerships.
• Strong communication skills, verbal and written.
• Experience with Oracle Data Base Management System and SQL.
• Ability to work independently, to be a team leader, and to work as a team member.
• Demonstrated analytical and problem-solving skills with attention to detail and accuracy.
• Demonstrated ability to manage and prioritize multiple tasks and to work with shifting priorities and schedules.
• Experience with Oracle Data Base Management System and SQL.
• Experience with one or more of the following technical tools: Microsoft Windows, Microsoft Office, Adobe, Application Manager (or another batch scheduling tool), PL/SQL, Java, other Object-oriented concepts.
• Knowledge of electronic e-procurement system.
• Knowledge of Oracle Security components and options.
• Experience working in a UNIX (preferably Solaris or Linux) environment.

Appointment Information

This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 4/29/2024. The minimum salary for this position is $75,000 and the salary is commensurate with experience and qualifications.

We are unable to sponsor an employment VISA or take over sponsorship for an employment VISA for this position now and in the future. Candidates must be authorized to work in the United States with no VISA sponsorship.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on April 1st, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Bree Smith at cbsmith@uillinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1023087
Job Category: Technical
Apply at: https://jobs.illinois.edu