Address
Form of work
SalaryPlease see Special Instructions for more details.
This position is being posted in conjunction with posting number20166060S (Senior Enrollment Advisor, OHIO Online Graduate Programs). From these two postings, OHIO Online is seeking to fill up to two positions. The hiring department will first consider applicants from the Senior Enrollment Advisor position, followed by evaluation of applicants to this Enrollment Advisor position. Applicants are encouraged to apply for either or both positions based upon their qualifications and interests.
Please complete the online application and attach a detailed cover letter, a current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled. For full consideration, please apply by April 1, 2024.
Please complete the online application and attach a detailed cover letter, a current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled. For full consideration, please apply by April 1, 2024.
Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.
Position Information
Job Title
Enrollment Advisor, OHIO Online Graduate Programs
Applications Accepted From
Public: Open to the public , University Wide
Special Instructions to Applicants
This position is being posted in conjunction with posting number20166060S (Senior Enrollment Advisor, OHIO Online Graduate Programs). From these two postings, OHIO Online is seeking to fill up to two positions. The hiring department will first consider applicants from the Senior Enrollment Advisor position, followed by evaluation of applicants to this Enrollment Advisor position. Applicants are encouraged to apply for either or both positions based upon their qualifications and interests.
Please complete the online application and attach a detailed cover letter, a current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled. For full consideration, please apply by April 1, 2024.
Please complete the online application and attach a detailed cover letter, a current resume, and a list of at least three (3) professional references with current contact details, including email addresses.
The position will remain open until filled. For full consideration, please apply by April 1, 2024.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
20166061S
Job Description
OHIO Online is expanding its talented Online Programs Enrollment team!
Reporting to the Director, OHIO Online Graduate Enrollment, the Enrollment Advisor represents Ohio University and OHIO Online to prospective Online Graduate students. The Enrollment Advisor coordinates and contributes to the success of initiatives designed to identify, attract, and enroll students in Ohio University’s graduate online programs. This role will communicate with prospective students and applicants using a high level of personalization and customer service to offer support throughout the admission process.
Duties include:
- The Enrollment Advisor, OHIO Online Graduate Programs will guide prospective OHIO Online graduate students through their decision to apply to OHIO and the application process for their selected program. The Enrollment Advisor will follow-up on inquiries to engage prospective students in discussion about their goals, interests, and eligibility for Online Graduate Programs. The Enrollment Advisor will build and manage active pipelines of leads, communicate with prospective students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned leads. Listens, probes, recognizes and considers prospective students’ needs to support them in determining which OHIO program is the best fit. Builds deep knowledge of OHIO’s Online Graduate Programs and effectively communicates program attributes and benefits to prospective students. Communicates OHIO’s values, benefits and differentiating features to prospective students. Executes a recruitment plan designed to encourage, support, and guide prospective students through the application process. Follows SOP to ensure a “high-touch” level of service. Maintains consistent contact with current and prospective students, providing the highest level of customer service to all stakeholders. Meets efficiency metrics and achieves enrollment targets assigned per program. Keeps track of relevant data and updates CRM to reflect most accurate information for each prospective student.
- Assists in strategic development for lead management and communication and admissions processes to achieve program, unit, and university goals. Utilizes internal data and metrics to assist in reevaluation of best practices and continuous improvement. Monitors progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed. Continuously looks for opportunities to increase efficiency and effectiveness, and creates better methods of engaging with prospective students. Effectively communicates quality of leads and program updates for appropriate cross-functional and internal team members. Listens for and shares feedback from prospective students regarding OHIO’s program offering and processes in context of the competitive Online Graduate Programs market.
- Assists in strategic development for lead management and communication and admissions processes to achieve program, unit, and university goals. Utilizes internal data and metrics to assist in reevaluation of best practices and continuous improvement. Monitors progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed. Continuously looks for opportunities to increase efficiency and effectiveness, and creates better methods of engaging with prospective students. Effectively communicates quality of leads and program updates for appropriate cross-functional and internal team members. Listens for and shares feedback from prospective students regarding OHIO’s program offering and processes in context of the competitive Online Graduate Programs market.
PLEASE NOTE: RESPONSIBILITIES VARY SEASONALLY ACCORDING TO THE RECRUITMENT AND ADMISSION LIFECYCLE. TO REFLECT THE NATURE OF THE ONLINE STUDENTS.
SOME FLEX EVENING HOURS MAY BE REQUIRED.
Minimum Qualifications
- This position recruits for online master’s degree programs and must have a minimum bachelor’s degree
- Minimum of 3 years experience
Preferred Qualifications
- Strongly preferred Master’s degree to authentically position the value of higher education.
Department
Provost Office
Pay Rate
The full salary range for Pay Grade 14 is $36,279 to $54,312. The targeted salary range for this position is $36,279 to $45,296. Salary offer will be commensurate with the selected candidate’s education, qualifications and experience.
Administrative employees enjoy a generous benefits package which includes paid time off (employees accrue 21 vacation days and 15 sick days per year, and can use 3 days of sick time as “personal time” after the first year, in addition to 11 observed holidays and a university closure between Christmas and New Years Day), comprehensive insurance options (including medical, vision, dental, and life insurance, and prescription coverage), flexible spending accounts, several excellent retirement plan options with an up to 14% salary match by the university (employees are also exempted from contributing to Social Security), an up to 100% tuition waiver for employees, spouse/domestic partner and dependents (which applies to both undergraduate and Graduate Programs), a 12-week parental leave program (6 weeks paid, 6 weeks unpaid leave for the birth or adoption of children), adoption reimbursement, access to counseling and mental health care, wellbeing incentive programs, an employee assistance program, access to professional development programs and much more. Additional information is available at
Administrative employees enjoy a generous benefits package which includes paid time off (employees accrue 21 vacation days and 15 sick days per year, and can use 3 days of sick time as “personal time” after the first year, in addition to 11 observed holidays and a university closure between Christmas and New Years Day), comprehensive insurance options (including medical, vision, dental, and life insurance, and prescription coverage), flexible spending accounts, several excellent retirement plan options with an up to 14% salary match by the university (employees are also exempted from contributing to Social Security), an up to 100% tuition waiver for employees, spouse/domestic partner and dependents (which applies to both undergraduate and Graduate Programs), a 12-week parental leave program (6 weeks paid, 6 weeks unpaid leave for the birth or adoption of children), adoption reimbursement, access to counseling and mental health care, wellbeing incentive programs, an employee assistance program, access to professional development programs and much more. Additional information is available at
Job Open Date
03/18/2024
Posting Close Date
The position will remain open until filled. For full consideration, please apply by April 1, 2024.
Job Category
Administrative at-will appointment
Months
12 month
Planning Unit
Office of the Provost
Work Schedule
Typical work expectations are Monday – Friday, 8:00 – 5:00; however, some flex evening and/or weekend hours may be required to accommodate the preferences of the online student population.
This position is 100% remote.
This position is 100% remote.
Campus
Athens
Expected hours worked per week
40+ hours per week
Expected duration of assignment
Indefinite
Applicants may contact this person if they have questions about this position.
Natalie Wittmann, wittmann@ohio.edu
Diversity Statement
Ohio University is proud of its rich history, diverse campuses, international communities, and beautiful Appalachian settings. As part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming, respectful, diverse, and inclusive workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information. Ohio University is an equal access/equal opportunity and affirmative action employer.
Job Information
Employment Type
full-time regular
Job Family/Subfamily
Enrollment Services-Admissions & Recruitment
Career Track & Level
IC 2
Pay Grade
CA&P|14|
Clery Act Annual Safety and Fire Report
Clery Act Statistics
“To view the Clery Act Annual Safety and Fire Report
Applicant Documents
Required DocumentsOptional Documents
- Resume/Curriculum Vitae
- Cover Letter
- References
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate how you learned about this posting.
- Ohio University employee
- OHIO Jobs Line (phone)
- Search Firm
- Professional association
- OTHER, please indicate:
- * Please indicate your level of experience working in higher education.
- no related experience
- less than 1 year
- 1 year plus, but less than 3 years
- 3 years plus, but less than 5 years
- 5 years plus, but less than 7 years
- 7 years plus, but less than 10 years
- 10 years plus
- * Do you have any experience working with online students?
(Open Ended Question)
- * Do you have any experience working with graduate students?
(Open Ended Question)
