Job description
The successful candidate will work closely with Apple business and technical teams across regions, as well as external business partners and other 3rd parties. Much of this interaction will be with regional and global teams in other locations and other time zones, so excellent communication and collaboration skills are key. This close collaboration is key to figure out, recommend and implement scalable & robust solutions, following Apple’s own software development and project management methodologies and guidelines. PRIMARY RESPONSIBILITIES WILL INCLUDE: The role will require strong influence and persuasion skills along with excellent configuration and development skills in order to seamlessly integrate SAP SD to front end (B2B e-Commerce, Apple Online Store (AOS), Point of Sale (POS), Apple Care) and other back end solutions (SAP Retail, Data Warehouse). Work closely with functional and technical teams (both SAP and other IS&T teams) during design and implementation of SAP SD functionalities to support different Apple businesses across the customer channels. Contribute to project implementation by supporting business during requirements gathering to understand their needs and provide guidance as needed. Perform functional and technical analysis of the requirements and propose appropriate design/technical solution. Support level of effort and scoping, including careful management of change requests. Ensure project scope is clearly defined, reasonable budget and timelines are established for the given scope and project is resourced effectively to deliver the solution within the established budget and timeline. Create and lead project plan, deliverables, dependencies, risks and mitigation plans. Run the day-to-day project activities including scope, conflicting priorities, issue escalations, status reporting, and meeting facilitations. Drive the functional and technical gap analysis and ensure project scope is clearly defined. Coordinate with project PM or Track leads to ensure that resources, budget and timeline are adequate to deliver the required solution. Drive scalable and flexible designs, ensuring adherence to global design principals, security and compliance standards, as well as documentation standards Issue tracking and driving issue resolution across teams. Ensuring adequate test cycles are defined and executed to support a smooth production launch. Managing cutover and implementation activities across multiple teams, both business and technical. Tracking issues and managing scope of changes during warranty support to ensure a successful handover to the production support team.
Address
Sunnyvale, CA
