AddressRequired Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHAT YOU’LL BE A PART OF:
ActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely where it lives and makes it easy for marketers to design personalized interactions that unlock revenue across the entire customer lifecycle. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. We partner with enterprise brands such as Albertsons, e.l.f., Dell, The Washington Post and many more to achieve growth through extraordinary customer experiences.
Responsibilities:
The Engagement Manager plays a pivotal role in maintaining Customer satisfaction and loyalty by ensuring the customer achieves exceptional value through the partnership with ActionIQ. As an Engagement Manager, you are responsible for driving forward the day-to-day relationship between ActionIQ and the customer, owning relationships with the customer stakeholders, leading meetings, follow-ups, task delivery, etc. You are expected to help the customer set ambitious yet realistic business goals and ensure that all internal teams are aligned with these expectations. You will work closely with all departments within ActionIQ and have direct visibility with the executive team as one of the key relationship owners with the customer.
As an EM, you will work closely with Professional Services leadership to take ownership over a predefined book of accounts. You will have the support of the Customer Success team to help maintain senior relationships at accounts and help push the account forward from a strategic level.
