Ems Communication Specialist

EMS Communications Specialist
Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a full time EMS Communications Specialist for the Emergency Department in Springfield MA
SCHEDULE:
• 36 hours, 12 hour shift
• Nights, 7p-7:30a
Rotating weekends and holidays
LOCATION:
• BMC Campus
• Springfield MA
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
RESPONSIBILITIES:
The EMS Communication Specialist provides skills and abilities to enhance patient care and clinical quality in a busy, dynamic emergency department and trauma center. In addition to having excellent communication skills and the ability to organize and prioritize, the EMS Communication Specialist will: possess a MA EMT-paramedic license, have experience in pre-hospital care, be expert in judging the clinical acuity of patients arriving by EMS based on a radio notification, know pre-hospital point-of-entry criteria, including trauma, STEMI and stroke activation criteria, know a wide range of emergency department operational processes, work with nursing to achieve optimal placement of patients arriving by ambulance, acquire information and maintain records, monitor communications for quality improvement, communicate with outside facilities and agencies, protect confidentiality and use a variety of communication technology and computer software applications.
QUALIFICATIONS:
Required Work Experience:
1 year of pre-hospital care at the paramedic level
Preferred Work Experience:
5 years of pre-hospital care at the paramedic level
Paramedic License required
CPR required
We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Associate of Arts, GED or HiSET (Required)
Certifications:
Emergency Medical Technician (EMT) - Paramedic - Other, NIMS ICS 700 Certified - FEMA Federal Emergency Management Institute
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.