Company

State Of CaliforniaSee more

addressAddressSacramento, CA
type Form of workFull-Time
CategoryInformation Technology

Job description

TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.
Under the general direction of the Employment Development Administrator Multifunctional Center Office Manager, serves as Section Supervisor/Manager.
Provides leadership to the subordinate staff by modeling the mission, vision, values and marketing of the Employment Development Department (EDD) and the Branch in everyday interactions with staff as well as with internal and external customers. Responsible for demonstrating a commitment to the Multifunctional Center effort, working with staff to plan for effective and efficient delivery of assigned program components consistent with these recognized quality goals and leading staff in celebrating the successes of the program. Directly supervises the first level managers in their section. Participates in the establishment and maintenance of effective working relationships with staff, management and partner offices and responsible for training and staff development.
Responsible for daily operations of the Multifunctional Center which may include Determinations, Appeals, Adjustments, Overpayments, Payment Authorization, Clerical and Claim Filing staff. Organizes workflow and resources to achieve the desired objective of qualify of production. Ensures that the Center is consistent with mandated statewide policies and procedures by providing expert knowledge of complex automated systems, data relationships, productivity forecasting, and budget and resource management to produce reports, measuring outcomes and expenditures to the Multifunctional Manager/s and Division staff.
This position is headquartered in Rancho Cordova and may be eligible for rotational telework under EDD's telework policy. Employees are required to report to their headquarters office. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
You will find additional information about the job in the Duty Statement .
Working Conditions
Office/Cubicle
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

  • EMPLOYMENT PROGRAM MANAGER II
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-413327
Position #(s):
280-852-9197-005
280-852-9197-004
Working Title:
Employment Program Manager II
Classification:
EMPLOYMENT PROGRAM MANAGER II $6,757.00 - $8,459.00
# of Positions:
2
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 am - 5:00 pm
Work Week:
Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
  • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
  • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
  • Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/1/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control # 413327
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control # 413327
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -
    A Statement of Qualifications (SOQ) is Required.
    Please see "Statement of Qualifications Requirements" section for more information about the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Desire candidates with the following skills:
  • 2 years of recent UI experience
  • Strong written and verbal communication skills
  • Demonstrated leadership experience
  • Customer Service/Conflict Management skills
  • Coaching skills
  • Program Management skills
  • Personnel Management skills

Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Lisa Brim
(916) 750-8721
Lisa.Brim@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is REQUIRE D. The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview.
The SOQ should be typed and not more than two pages in length, not less than 12-point font and single-spaced.
The Statement of Qualifications should include descriptions of how your prior leadership experience, knowledge and skills prepared you for the EPM II position.
Resume and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not follow the statements above will not receive further consideration and will be excluded from the hiring process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Refer code: 8103423. State Of California - The previous day - 2024-02-04 01:03

State Of California

Sacramento, CA
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