Firstgenu Program Manager

Are you ready to directly impact the lives of first-generation college students and champion economic mobility for all?

About Us

Did you know that only 21% of low income, first-generation students in the U.S. graduate from college within six years? Those who do graduate have a median household income 27% lower than their peers. While there are a multitude of college access programs for high school seniors and job assistance programs for low-wage earners, there are few programs that ensure first-generation students stay in school and build the skills necessary to prepare for long-term careers. This is where America Needs You (ANY) comes in.

ANY fights for economic mobility for ambitious, first-generation college students by providing transformative mentorship and intensive career development. Founded in 2009 and headquartered in New York City, ANY expanded to New Jersey in 2012, Illinois in 2015, and California in 2016, growing from serving 50 students to nearly 600 students annually. In 2021, ANY launched FirstGenU, a new virtual program designed to help 10,000 first-generation college students navigate their careers. Visit https://americaneedsyou.org/firstgenu/ to learn more.

Position Description

The FirstGenU Program Manager will report to the FirstGenU Director to ensure the successful implementation of ANY’s national FirstGenU program. The FirstGenU Program Manager will be based in Los Angeles and be ready to travel statewide to ensure consistent partnership building with colleges and universities in California and a robust pipeline of student registration. The Manager will provide day-to-day support on program operation, reporting, student success, recruiting, college partner relationships, and evaluation. The FirstGenU Program Manager will assist the FirstGenU Director with special initiatives and events and will help ensure quality and consistency of the program’s services and deliverables.

We Offer:

· A warm, collaborative work environment with a rich culture of support and feedback

· A generous benefits package (health/dental insurance, 403(b), FSA, three weeks' vacation, etc.)

· Ongoing internal and external opportunities for professional development

· Connections to a large, high-powered professional network

Key Responsibilities:

· Recruitment + Partnership

· Engage and collaborate with California colleges and universities, to cultivate recruitment relationships into FGU

· Facilitate info sessions to recruit new FGU students, including in-person sessions across California and virtual sessions to reach students across the country

· Manage the registration and onboarding process for each cohort, including communicating with students in the recruitment pipeline, determining eligibility and sending appropriate communications to students, and preparing a weekly report to track relevant data

· Send weekly recruitment updates to partners and affiliates, as well as updates to formal partners to share student progress throughout each cohort

· Assist in the process of adding new students to Salesforce, Canvas, Textedly, and other systems as needed

· Student + Cohort Management

· Responsible for the daily management of each FGU cohort

· Manage Canvas, including creating courses, managing student enrollment, facilitating discussions, and providing technical support as needed

· Prepare and send regular student communications through email and Textedly, and monitor FGU email

· Conduct virtual and in-person events to create community and engagement for the cohort

· Manage communication, registration, and facilitation of enrichment events and social hours

· Manage distribution and completion of program surveys

· Alumni Engagement

· Prepare and manage alumni communications through a private LinkedIn group and monthly newsletter

· Manage communication and registration for relevant enrichment events

· Manage FGU Ambassadors Program, including recruitment and selection of Ambassadors, leading monthly meetings and individual check-ins, and supporting Ambassador initiatives

· Other projects and duties as determined by ANY

What Does Success Look Like?

· A high-impact and easy-to-navigate program that is managed efficiently and completed successfully by engaged students

· A growing interest from college partners to sign up for FGU as formal paying partners

· High participation of students in program events and career opportunities

· Engaged college and community partners who are committed to recruiting a growing pipeline of students for FGU

· FGU brand is known in higher education and first-generation communities across CA (and beyond!)

Qualifications:

· Bachelor’s Degree, 3+ years of management experience required

· Ability to spend up to 25% of time traveling locally in the LA area as well as statewide in CA

· Must have access to a motor vehicle, possess a valid and current driver's license, and proof of insurance

· Knowledge of California’s educational, civic, and philanthropic landscape

· Highly organized and detail-oriented, with the ability to balance multiple priorities and deliverables

· Excellent project management skills, with a commitment to operational efficiency

· Self-starter, comfortable working independently and asking questions to seek clarity as needed

· Ability to communicate across multiple areas and functions

· Ability to build partnerships and manage relationships with others

· Results-oriented with a commitment to outcomes-driven performance

· Experienced with Excel and Salesforce (or willingness to learn these data systems); comfortable organizing and ensuring accuracy in large amounts of data

· Experienced with Canvas or other learning management systems

· Able to support/facilitate evening events 2-3 times per month

To Apply:

Please submit a cover letter and resume to jobs@americaneedsyou.org (subject line FirstGenU Program Manager - Last_Name, First_Name). Please note that your application will not be considered without a cover letter. No phone calls please.

Salary for this position is in the high-$60K range, commensurate with experience.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)

Experience level:

• 2 years

Schedule:

• Monday to Friday

Location:

• Los Angeles, CA (Required)

Work Location: Remote