Employee Benefits Account Manager - Medicare, Ifp And Small Group

Benefits Account Manager

KOVR is a small full-service independent insurance agency based in Los Angeles. We provide clients with the service they are lacking with the big agencies.

We are looking for a proactive Benefits Account Manager who can provide outstanding, high-quality service, and has the drive for new sales. You need to be comfortable working in a small agency and handling service, renewals, and sales for Group, IFP, and Medicare business.

Active California Life, Accident and Health Insurance License required.

Responsibilities and Qualifications

• Must have at least 3-5 years experience working in Medicare, IFP and Small Group.
• Experience with annual Open Enrollment for Medicare and IFP
• Ability to read, analyze, and interpret policies and contract documents for accuracy.
• Identify best fit carrier and coverage levels.
• Excellent communication and interpersonal skills with the ability to solve issues for all types of clients with professionalism and patience.
• Ability to easily connect with people and build rapport/relationships with clients.
• Excellent at problem solving and priority sorting during busy times, especially during Open Enrollment periods.
• Handle day to day service issues including medical and Rx coverage questions, claims and billing questions.
• Knowledge of current marketplace as well as staying up to date on all related changes and developments in Group, IFP, and Medicare.
• Initiative to do both servicing of clients and building a pipeline of new opportunities/clients.
• Organized and detail-oriented with the ability to manage your time and prioritize multiple tasks and workflow effectively.

Technical Skills/Duties

• Knowledgeable in Medicare PDP/MAPD/Supplements and Individual plans in CA.
• Ability to convey information clearly in both written and oral communications.
• Excellent at team and relationship building with clients, coworkers, and vendors.
• Self-motivated to continuously & enthusiastically follow-up with clients and prospects.
• Ability to adapt to new systems.
• Identify possibilities for improved workflows and processes.
• Stay informed and up-to-date in all benefits, carriers, plans and continuous changes.

Remote Qualifications

• Have a distraction free working environment.
• Must be able to stay motivated while working remotely.
• Must Reside in California.

Experience working with:

• Agency Management Systems
• Office 365 Proficient in Word, Excel, Outlook
• Slack and Zendesk a plus

Benefits Package includes Medical and Dental Insurance, PTO and 401k

Applicants only - No Recruiters