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SalaryJob description
Medical Jets Emergency Medical Services is actively seeking dispatchers to join our team! We are a growing company and invite you to join us. We are a full-service EMS providing both 9-1-1 and interfacility transport for the east region of the Metroplex. We provide EMD services to our 9-1-1 customers.
Medical Jets is seeking full-time dispatchers. The dispatcher would be responsible for taking, triaging and dispatching 9-1-1, urgent and non-emergency requests for medical care and transportation. Our dispatchers provide EMD (Emergency Medical dispatch) services including triage/prioritization and pre-arrival and post-dispatch instructions, utilizing computer aided dispatch platforms to manage field resources.
Medical Jets is a stable company that offers dispatchers the ability to work in a progressive and exciting environment. If you are an experienced EMS dispatcher looking for a stable company, Medical Jets is the place for you!
Duties include:
- Performs all duties with the utmost professionalism, reliability, and integrity
- Maintains a calm, non-emotional, professional tone
- Gathers information from callers including nature, severity, location, and status of emergencies.
- Assesses need for response and dispatches resources accordingly.
- Acts as a resource point for all agencies utilizing our services
- Adapts to changes in the work environment quickly and precisely
- Determines medical necessity for ambulance services
- Performs insurance verification/pre-authorizations for IFTs
- Maintains knowledge of customer contracts and agreements
- Inputs and updates emergency and non-emergency call data
- Monitors, updates, and controls the location/movement of all units
- Assists responding units with routing instructions to scenes when necessary; relays efficiently and accurately utilizing any resource available
- Monitors and documents response times of units, investigating and reporting any exceptions
- Maintains understanding of all company policies, procedures, and medical protocols.
- Demonstrates extensive knowledge of all equipment, including telephones, radios, and computers
- Other duties as assigned
Qualifications:
Must be at least 18 years of age
- High school diploma or general education degree (GED)
- Communications, call taking or dispatching experience required
- 911- call taking experience preferred
- Working knowledge of medical terminology
- Demonstrate knowledge of local geography
- Must exemplify professional attitude and appearance
- Regular and consistent attendance for the assigned work hours is essential.
Licenses and CertificationsRequired (must be current and in good standing):
- Valid Driver’s License
- EMD Certification Preferred
- CPR/BLS
Schedule:
· Rotating Schedule
Job Type: Full-time
Salary: $18.00-$25.00 per hour based on experience
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401K
Schedule:
- 12- hour rotating schedule
- 2-2-3 schedule
Ability to commute/relocate:
- Forney, TX 75126: Reliably commute or planning to relocate before starting work (Required)
Experience:
- 911 dispatch: Required
License/Certification:
- EMD Certification: Preferred
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
Experience:
- Dispatching: 1 year (Required)
License/Certification:
- EMD Certification (Preferred)
Work Location: In person
