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Form of work
SalaryEmail Coordinator/ Specialist
About d.Luxury
We are killing it - growing quickly, having fun, and building a category-defining business. We're in the business of building and scaling businesses. As operators and investors, we empower entrepreneurs to unlock their company's true potential. Based in Los Angeles, d.Luxury is an explosive strategic consulting firm and is scaling rapidly. Our vision is to disrupt the traditional “agency” model through modern & sophisticated strategic advisory, fundraising, and high-caliber service-based marketing support, plus a killer brand. The team consists of experts in Marketing, Creative, Technology, Social Media, and Supply Chain. We are looking for awesome people to join our rapidly growing team.
This person will work closely with the extended d.Luxury team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.
What You'll Be Doing At D. Luxury:
- Help with email campaign production from end-to-end across multiple platforms, including setup, QA, deployment, segmentation reporting, and analytics for multiple clients.
- Work hands-on inside client ESPs & SMS tools such as Klaviyo, Attentive, and SMS Bump to execute campaigns.
- Manage the approvals process and route previews to internal and external stakeholders and implement all revisions.
- Monitor daily sends and troubleshoot technical issues related to HTML, segmentation, rendering, and deployment.
- Compile and maintain email and SMS lists and monitor list health and hygiene.
- Contribute to email strategy from the operational perspective ensuring email deliverability and that they consistently follow GDPR policies, branding and industry best practices.
- Compile weekly and monthly reports; summarize results of email campaigns, identify trends, and provide strategic recommendations to drive future optimization opportunities.
- Assist with project management related to campaign sends, automated programs, & retention efforts.
- Prioritize and manage multiple digital campaigns simultaneously.
- Produce error-free work, following standard operating procedures.
- Ensure proper landing pages are in place and operational.
- Optimize and monitor email and SMS signup units.
- Set up various automated email and SMS workflows.
- Assist with the creative briefing for clients.
- Perform quality assurance checks on soon-to-be deployed emails and associated assets.
- Constantly look for new ways to improve overall programs through new technology, tools, partners, trends, and best practices.
- Assist in new marketing projects/initiatives as necessary
- Provide information regarding email marketing initiatives
- Fill ad-hoc requests on an ongoing basis
Qualifications:
4+ years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
- Online and offline creative development and production
- Digital/Multichannel/Integrated Marketing
- Email campaign management
- Email deployment platform experience
- Relationship/Client Management
- Bachelor's degree required
- Ability to multi-task and work well in a fast-changing environment
- Intermediate proficiency in Excel
- Klaviyo experience preferred
Requirements:
- A desire to grow and learn more about the email marketing space
- A basic understanding of HTML & CSS with the desire to learn more
- A BS in Marketing/related field or equivalent experience
- Good organizational skills & attention to detail while meeting tight deadlines
