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Form of work* Technical or Trade school degree or certificate in electronics technology and troubleshooting. * Five or more years of experience in the Military or industry, testing and troubleshooting electronic or electromechanical assemblies. Please note that a suitable combination of education and experience will be considered. Required Skills and Abilities:
* Communication skills [must be able to work with customers, engineers and/or production staff to identify the problem, root cause and help determine the corrective action to prevent recurrence of the problem]. * Able to read and understand electrical schematics and mechanical assembly drawings, specifications, BOMs and assembly procedures used to perform inspections and tests. * Soldering experience (fine-pitch) and knowledge of IPC 610 Standards * Familiarity and knowledge of basic electrical circuits such as linear power supplies, analog to digital circuits, basic RC filters, digital logic circuits and microcontrollers * Familiarity using oscilloscopes and bench logic analyzers and other troubleshooting equipment like power supplies and microscopes, etc. * Knowledge of electronic components and familiarity with electronic assembly diagrams * Knowledge of, and ability to use, hand and machine tools * Computer and Problem-solving skills * Attention to detail and Team Player
* Safety-mindedJob Responsibilities include:
* Safety-mindedJob Responsibilities include:
* Disassemble, examine and test malfunctioning instrument(s) to component level in printed circuit board, if necessary, in order to identify and evaluate possible defects.
* Repair instruments by adjusting or replacing defective components, wiring and/or other parts.
* Perform fine-pitch soldering as needed during repair process
* Reassemble instruments and test for conformance to ensure unit is functioning within specified standards.
* Perform traceable calibrations as requested by customers.
* Troubleshoot and repair (if possible) assemblies that fail during the production process.
* Enter relevant repair and calibration information into computerized database which will enable tracking through the system, and complete all documentation required for each return.
* Highlight and track trends of repeat issues/complaints and offer recommendations for corrective action and continuous improvement
* Provide back up to Customer Service Team Leader by initiating the process for product returns for warranty, repair, calibration or credits when appropriate, and assisting customers with RMA status as necessary.
* Provide telephone support as required and document all customer contact and technical support recommendations into company database(s) to allow for proper follow-up and investigation. * Concisely document problem description and resolution. * Other duties as assigned.
Apply today for immediate consideration!
Equal Opportunity Employer
MOIN
MOIN
