Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?
Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?
Company Overview
RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.
Job Description
We are seeking a skilled and motivated Electronics Technician to join our Waterloo, Iowa team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As an Electronics Technician, you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems in vehicles, ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of vehicles used to serve and protect our communities.
Responsibilities include but are not limited to:
- Diagnose and repair equipment/systems.
- Respond promptly to customer needs in a positive, supportive and timely manner.
- Communicate job progress to supervisor & customer.
- Complete service orders.
- On-Call customer support
Basic Role Requirements:
- Associates degree in Electronics or a related field, or several years of comparable technical experience.
- Knowledge of basic electronics.
- Excellent diagnostic and troubleshooting skills.
- Networking experience preferred.
- Experience with Microsoft Suite programs.
- Positive attitude and desire to provide outstanding customer service.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Clean driving record and valid driver's license.
What We Can Offer You:
- Health, dental and vision insurance
- 401k
- Paid holidays, vacation and sick days
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment
- Safe, clean & friendly work environment'
Work Location: In person
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- On call
Travel requirement:
- Up to 50% travel
Application Question(s):
- What are your salary requirements for a new role?
Education:
- High school or equivalent (Required)
Experience:
- Electrical systems: 3 years (Required)
Ability to Relocate:
- Waterloo, IA 50703: Relocate before starting work (Required)
Work Location: In person