Education, Optimization And Support Analyst

Work Schedule: 

100% FTE. Scheduled shifts are 8:00 am - 5:00 pm, Monday - Friday. Occasional overnight, weekend or outside of standard hours required. This is a hybrid remote position (a combination of onsite and remote work is expected).

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Join the #1 hospital in Wisconsin!

We are seeking an Education, Optimization and Support Analystto: 

• Enhance platforms, delivery solutions, and provide on-going education, optimization, and Support.
• Provide education, optimization, and adoption strategies, services, and solutions for new technologies and innovations for UW Health and respective partners.
• Collaborate on design and build curricula that supports new build, roles, and organizational initiatives that meet the educational needs of adult learners.

Education:

Minimum -

• Associate degree in Healthcare, Health Administration, Education, Information Technology, Business, Health, or related field 
• Two years of relevant experience and education may be considered in lieu of degree

Preferred - 

• Bachelor's or Master's degree in Healthcare, Health Administration, Education, Information Technology, Business, Health, or related field

Work Experience:

Minimum -

• Demonstrated success leading and developing curricula, education, and/or optimization. 
• Demonstrated success applying critical thinking to identify problems and opportunities. 
• Demonstrated success teaching and mentoring.

Preferred -

• Demonstrated success assisting in the development of curricula and delivering education that support adult learning needs for small to medium-scale solutions. 
• Three (3) to five (5) years of progressively responsible experience in an education, informatics, and/or information applications field. 
• Demonstrated success using, configuring, developing, or supporting the applications, tools, and platforms relevant to the position. 
• Demonstrated success working on or leading initiatives that use agile meth ods. 
• Experience in information services or technology, direct clinical care, health care operations, or health care administration. 
• Healthcare subject matter expertise including at least two (2) years of experience in a health system, academic medical center, or health payer organization. 
• Experience supporting systems and/or operations in a 24x7 healthcare setting

Licenses and Certifications:

Preferred -

• Vendor (e.g., Epic, other) certifications as relevant for the position, per department guidelines.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.  EOE, including disability/veterans.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. 

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UW Medical Foundation benefits