Education Advisor

Location: Remote, USA.

Driven, empowering, transformative. Academic Partnerships creates collaborative, student centered partnerships with the universities we partner with. At AP, we drive change through innovation in online education using the strengths, experience, and culture of our people. As a global market leader in online program management, we are focused on supporting scalable online program success for our university partners and the students they serve, their local communities, school systems, business, and the local labor market. Our ‘One AP’ culture is built on the foundation of our mission – to increase access to high-quality, affordable, and workforce-relevant education.

Job Summary:

The purpose of the Educator Advisor (EA) is to engage, monitor, and communicate with state residents in order to support them and ensure that they successfully progress through their educational journey. The Educator Advisor follows designated standard operating policies for their assigned beyond client to build and maintain employee relationships, performs proactive and reactive communication, facilitates in the decision process of selecting, comparing, and coordinating the enrollment process at their selected program.

Job Responsibilities:

• Work with state residents to develop a personalized plan to utilize education benefits available through the state.
• Build relationships with state residents by completing advising appointments and recording information in the student’s CRM profile.
• Follows department workflow, state-specific workflow, and additional workflow items as directed by State Initiative Director.
• Reviews and updates information collected from advising appointments of new state residents to help identify alignment of the individual’s educational goals and organizational goals which drives adaptive communication strategy.
• Assist state resident with setting and maintaining professional and educational goals.
• Complete communication efforts according to a contact strategy for assigned status or stage.
• Maintain state resident record management detailing pre-eligibility status, enrollment plans, and all communication records.
• Performs other duties as assigned.

Job Requirements:

• A minimum of a bachelor’s degree with 1-3 years of work experience in sales, customer service, recruiting, or advising in enrollment/admissions.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Required to work one to two evenings a week until 8:00 PM, Monday-Thursday depending on partner school needs.
• Traveling up to 5%. – Training purposes only.
• Proficient in making sound decisions based on analysis and critical thinking.
• Demonstrated ability to motivate and persuade individuals or teams to achieve goals.
• Possesses excellent written and verbal communication skills for effective interaction and collaboration.
• Strong listening abilities and adeptness in interpersonal relationships.
• Capable of conveying ideas clearly through verbal communication.
• Demonstrates a results-driven mindset to accomplish objectives efficiently.

Academic Partnerships is an equal opportunity employer and supports a diverse and inclusive workforce.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you legally authorized to work in the United States?
• Will you now or in the future require sponsorship for an employment visa?
• What are your compensation expectations?
• The Hours of the position are: 40 hours week. Monday to Friday, 4 times a week you will be working 9:00am to 5:30pm. Monday to Thursday, once a week you will have a late day from 11:30am to 8:00pm. Will you be able to work these hours?

Education:

• Bachelor's (Required)

Work Location: Remote