Job Description
eDiscovery Junior Asset Manager
Location: Onsite in Washington, DC
Public Trust
This is a Part-time position • 20 hrs. a week; All day shift 4 hrs. a day 5 days a week (The current schedule is 4 hours a day Monday through Friday, but they are willing to do a hybrid schedule. On-site in Washington, DC (3 days onsite and 2 days telework)
- Person needs to be onsite in DC in ATF Headquarters 99 New York Avenue Northwest, Washington, DC 20226
- Practical experience with Data Production and collection
- Experience with eDiscovery tools like Relativity and Microsoft 365 tools like Compliance Center
- Previous experience with collecting data for Freedom of Information Acts and Legal Discovery
We need you to support and deliver eDiscovery service for a mission-critical U.S. Government program and responding to search requests, legal holds and Freedom of Information Act requests.
The individual selected for this position will be a member of the ESA V eDiscovery team and the primary work location will be on-site in Washington, DC (3 days onsite and 2 days telework) This individual will work directly with client end users, Legal department, and other associated department on data recovery, FOIA requests, litigation support and other data collections. The successful candidate will have hands-on experience with M365 Compliance Center, ProofPoint, and other related tools. Experience with a variety of eDiscovery tools is a plus.
You will work closely with the customer on the following key tasks:
• FOIA requests
• Searching M365 Compliance Center for recovering employee emails
• Using M365 Compliance Center for placing holds and collecting OneDrive data
• Assisting ATF's records officer in recording and managing Capstone Holds using M365 Compliance Center
• Facilitate legacy data requests between OST Exchange team and various ATF stakeholders
• Deliver data in native format after conducting first-pass searches, as needed
• Collect "cloud” data by conducting searches using ProofPoint or Office 365's Exchange Online Archive related to Office of the Inspector General, Freedom of Information Act, Privacy Act or investigation requests from various ATF stakeholders responding to Assistant United States Attorneys information requests/reviews
• Provide white glove support as required
• Provide written instructions for processes and procedures utilized
• Provide weekly reporting of issues and projects
• Complete incident tickets and service requests within SLA
• Ability and willingness to work extended hours or modified schedule for planned and emergency work
Education and Experience: Typically requires a Bachelor's degree from an accredited college in a related discipline, with 6 plus years of prior relevant experience; or a Master's degree with 5 plus years of prior relevant experience. Additional years of experience and/or relevant certifications will be considered in lieu of degree
Required Qualifications:
· Bachelor's degree with at least 6+ years relevant experience (5+ years with a MS/MIS Degree) Additional years of experience and/or relevant certifications will be considered in lieu of degree
· 4+ years performing eDiscovery, data collections and data review
· Ability to work well with people from many different disciplines with varying degrees of technical experience
· Ability to express complex technical concepts effectively, both verbally and in writing
· Hands on experience with Microsoft 365 Compliance Center
· Working knowledge of MS Exchange, email and OneDrive
· Experience performing searches and scans in completed data collections
· Provide support on a M-F business hours schedule in the eastern time zone
· Extended hour and weekend support as required by mission or emergency situations
· Must be a U.S. Citizen
Desired Qualifications:
· Experience using Relativity, Clearwell or ProofPoint a plus
· Government contracting experience, particularly with the DOJ
· DOJ or DOD Clearance
· ITSM knowledge and experience, particularly with ServiceNow