E-Commerce Associate

At Mumzie's, our primary objective is to bring smiles to little faces and warm hearts by offering a unique collection of children's clothing and gifts. We're committed to providing a magical shopping experience that's filled with laughter, excitement, and joyful discovery every time you visit us. We aim to be the ultimate destination for parents seeking to celebrate the innocence and beauty of childhood with enchanting treasures. We strive to build lasting relationships with every customer and become a tradition for all of life's special moments.

Mumzie's envisions a world where every child and parent can immerse themselves in a truly enchanting and unforgettable store experience. We strive to be the ultimate destination for unique children's clothing and gifts, where imagination knows no bounds.

Our Core Values
At our company, we hold the following values in the highest regard:

Customer First
We aim to please our customers with every interaction and prioritize their satisfaction above all else.

Hard Work and Teamwork
We value hard work and recognize that working together as a team is key to achieving our mission and goals. We are dedicated to the growth of our company.

Passionate, Creative, Imaginative, Fun
We foster creativity and imagination in everything we do and strive to make work an enjoyable experience.

No Drama
We maintain a positive and drama-free work environment, which helps to ensure productivity and positivity.

Initiative and Growth
We take the initiative to achieve our goals and continuously seek opportunities for growth and improvement.

A List of Desirable Traits in Employees
Here are some of the most desirable traits to look for in an employee. Aim to hire individuals who embody some or all of these qualities:

• Customer-oriented
• Diligent
• Enthusiastic
• Stylish
• Innovative
• Ethical
• Honest
• Responsible
• Takes Initiative
• Positive
• Growth-oriented
• Respectful
• Collaborative
• Drama-free
• Authentic
• Sincere

Responsibilities:
- Manage and update the company's e-commerce website, ensuring accurate product listings, pricing, and inventory levels

-Input and process new inventory into system

-Enter product data

-Manage inventory and ensure accurate counts of all inventory
- Monitor and analyze website performance metrics, such as traffic, conversion rates, and customer behavior, to identify areas for improvement
- Collaborate with the marketing team to develop and implement online marketing strategies to drive traffic and increase sales
- Optimize product descriptions and images for search engine optimization (SEO) to improve visibility and organic rankings
- Respond to customer inquiries and provide exceptional customer service through various communication channels, including email and live chat
- Process online orders, ensuring timely fulfillment and shipment of products
- Assist in managing online promotions and sales campaigns

-Creating and managing all product collections
- Stay up-to-date with industry trends and best practices in e-commerce to identify new opportunities for growth

Requirements:
- Strong understanding of retail math principles to analyze sales data and make informed business decisions
- Previous experience in eCommerce sales or retail sales is highly preferred
- Excellent time management and organizational skills to effectively prioritize tasks in a fast-paced environment
- Exceptional customer service skills with the ability to handle customer inquiries and resolve issues in a professional manner
- Proven ability to upsell products and maximize sales opportunities
- Knowledge of stock management principles to ensure accurate inventory levels
- Experience with Shopify is a plus
- Experience in eCommerce management is required

If you are interested in this job and would like to apply please send your professional resume to peyton@mumzieschildren.com

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• E-commerce: 1 year (Required)

Ability to Relocate:

• Alexandria, LA 71303: Relocate before starting work (Required)

Work Location: In person