Dunkin Shift Leader

WE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM!
Grow With Us!
Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What we will offer you:

• Competitive rate of pay: $19.00 an hour
• Daily Pay- Get your money as you earn it
• Hudson PerkSpot Discount
• 20% Hudson Employee Discount

• 50% Hudson Food and Beverage Discount
• PTO
• Personal and Parental Leave Programs
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance

• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500

The Dunkin Shift Leader Job Is For You, If You Enjoy:

• Coaching team members to operate as per Dunkin' Brands operational standards
• Providing guests with great service
• Setting goals, provide job assignments and motivating others
• Working at Penn Station

Your Team is counting on you as a Dunkin Shift Leader to:

• Work a flexible schedule any day of the week, including weekends & holidays
• Work a full-time schedule

Dunkin Shift Leader Key Responsibilities:

• Perform all responsibilities of restaurant team members
• Support the Restaurant Manager in meeting operational goals and execution
• Ensure Brand standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to restaurant team members
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback

• Support the training of restaurant team members as needed
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Food Safety standards are met
• Manage Inventory throughout the shift

• Provide great guest service and coaches restaurant team members to do the same
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash management policies.

Required Qualifications:

• A minimum of one-year experience in the food and beverage industry.

• Previous leadership experience in retail, restaurant or hospitality preferred.
• Basic computer skills
• Fluent in spoken and written English
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change
• Guest focused
• Ability to assist with training
• Problem solving
• Motivating others

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20 lbs. (if applicable)
• Wearing a headset
• Working in a small space

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
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