Dunkin' General Manager

General Manager
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Competitive Pay and Great Benefits!
Openings at Woodrow Wilson
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$55K to $60K
Applegreen is one of the largest forecourt retailers continuing to serve communities, offering quality, choice, and convenience, always!
The General Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements.
We offer attractive benefits including:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Referral Program
Meal voucher
Essential Functions:
Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts, or stores
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion, or any other status change of associates within the store
Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
Monitors progress towards unit goals and assigns associates to meet those objectives
Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
Demonstrates knowledge of Applegreen policies and product, service, quality, equipment and operations standards
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
Applegreen
Come grow with us!
Equal Opportunity Employer M/F/D/V
Drug Free Workplace
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Pay: $55000 - $60000 / year
Job Type: fulltime
Education: No education required
Work location: On-site