Donor Relations Manager

Donor Relations Manager

Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to joining our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.

The Donor Relations Manager will join a growing collaborative team to expand our organization’s fund development program to meet an ambitious $11 million annual operating budget that sustains our programmatic impact across Santa Cruz County.

Hours and Benefits

• Donor Relations Manager is a full-time, exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.

• Regular hours are Monday through Friday. Occasional evenings and weekends may be required.

Wages

Donor Relations Manager Pay Band

$84,365 $88,583 $93,012 $97,663 $102,546 $107,673

Donor Relations Manager Starting Wage (DOE):

$84,365 $88,583

Preferred Experience and Education Requirements

• A minimum of 3 years of relevant experience including at least 1-2 years of donor solicitation

• Bachelor's degree or equivalent experience required

• Excellent computer skills, including proficiency with Microsoft Office, Google Drive, and ideally, Salesforce.

• Excellent written and oral communication skills, including the ability to speak comfortably and compellingly with donors about the potential impact of their philanthropic investments in our organization.

Special Requirements

• Possession of a valid California Class C Driver's License, or must be able to provide suitable transportation which is approved by the organization

Thorough knowledge of:

• Securing visits, soliciting and closing gifts, and achieving revenue goals.

• Experience establishing and building strong, long-term partnerships with donors.

• Working collaboratively and respectfully toward resolving obstacles and/or conflicts.

• Connecting with people from different backgrounds and building relationships across differences.

• Exceptional attention to detail, ability to manage multiple tasks, and meet deadlines.

• Ability to work both independently and as part of a team.

• Strong interpersonal skills and enthusiasm for building strong professional relationships with donors, volunteers, staff, and the general public.

• Knowledge of the Santa Cruz philanthropic community is a plus.

• The ability to work occasional evenings, weekends, and irregular hours.

• Demonstrated non-profit development experience is preferred, but other, transferable expertise will be considered.

Essential Functions:

• Directly interacting and managing relationships with a portfolio of approximately 150 existing donors (both virtually and in person) to help them fulfill their passions and interests through their philanthropic giving to Housing Matters.

• Create individual goals for each person in their portfolio based on the donor’s history of giving and the organization’s knowledge of that donor’s potential.

• Create and execute a comprehensive cultivation and solicitation strategy for each donor in your portfolio.

• Directly solicit gifts.

• Develop unique cultivation and stewardship opportunities and participate in broader donor cultivation events.

• Track portfolio activity, communication, and progress. Create reports that reflect portfolio activity and performance.

• Assist with donor research projects and prospect research.

• Maintain working knowledge of local and national programmatic priorities on homelessness.

• Contribute to fundraising and donor event planning.

• Stay abreast of fundraising best practices.

• Contribute to other communication assets based on donor interests and program needs.

• Provide ongoing ad-hoc support to the Chief Impact Officer, including, but not limited to contributing to grant proposals, preparing donor meeting materials and presentations, and writing grant acknowledgment letters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.