Donor Relations Coordinator

Donor Relations Coordinator

FLSA Classification

Full-time non-exempt

Reports to

Director of Development

Date

November 29, 2023

Job Description

Summary/Objective

The Donor Relations Coordinator manages a comprehensive and strategic communications plan for a Donor Relations and stewardship program that fosters and nurtures long-term, meaningful relationships between the College and its donors. Managing these programs includes writing and coordinating e-communications; presidential acknowledgments; preparing annual stewardship reports for endowed and current restricted funds; planning and implementing donor recognition events; managing a giving societies program; and assisting development officers with establishing and coordinating individualized stewardship plans for major donors.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Communications and Engagement

• Write, maintain, and manage online and visual content for development programs through various communications vehicles (e-solicitations, eblasts, website, digital brochures, etc.).

• Update development web pages through Word Press; periodically review content and refresh information on giving, donor profiles, and stories.

• Provide support to major gift officers and drive donor-focused stewardship throughout the department by creating and managing effective publications, meaningful stewardship reports, and compelling donor profiles. Assist staff and the President with customized stewardship plans for select donors.

• Provide communications support for key fundraising initiatives for capital and other special campaigns.
  

Donor Relations

• Prepare annual stewardship reports for donors and family members who have established named endowed funds, and stewardship reports for current restricted funds including loan funds, prizes/awards, Trustees' designated funds, select foundation reports, etc. This includes report construction, implementation, and research.

• Oversee production of the president's acknowledgment letters and donor phone calls.

• Implement and manage a comprehensive giving societies program for lifetime, annual, and legacy giving societies including executing recognition benefits for individual giving levels.

• Plan donor recognition events for loyal donors, donor recognition dinners, and one-off events such as a campaign launch.

• Write and coordinate the design and production of stewardship and donor recognition materials, e.g., Honor Roll of Donors; event invitations; recognition plaques; videos; and social media.

• Oversee annual student thank you letter writing initiative.

• Assist the director of development with the management of the Donor Relations budget.

Competencies

1. A demonstrated ability to speak and write persuasively, strong editing skills, and the ability to articulate the mission of the College.
2. Use various technologies such as an email marketing platform, virtual meeting software (Google Meet/Zoom), database, desktop design/publishing tool, and the Microsoft suite of applications (Word, Excel, PowerPoint, and Outlook) as well as Google Drive/Docs/Sheets. Raiser's Edge knowledge is a plus.
3. Strong organizational and analytical skills, ability to work under pressure, and high level of attention to detail.
4. Must be highly motivated, team-oriented, and able to collaborate with colleagues across campus offices.

Supervisory Responsibilities N/A

Work Environment

The position typically works in an office environment.Must be available to work occasional weekends and evenings.

Physical Demands

Requires standing/walking/sitting for extended periods of time. May occasionally lift 10/15 lbs.

Travel Required N/A

Required Education and Experience

• Bachelor's degree

Preferred Education and Experience

• 2-3 years of experience in a higher education or nonprofit setting

Additional Eligibility Requirements N/A

Work Authorization/Security Clearance Requirements N/A

Affirmative Action/EEO Statement

If you are an applicant who requires reasonable accommodation to apply, you may contact the Director of Human Resources. The Randolph community values and supports diversity and an inclusive environment. We are particularly interested in hiring candidates who will enrich the diversity of our campus. Randolph is an EOE employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.