Donation Attendant

You’ve heard of Goodwill, but did you know we exist to create second chances? Second chances for individuals who face barriers to employment - families living in poverty, single parents, people who were formerly incarcerated. And second chances for clothes, appliances, books, and all those items that need a new home.

Goodwill San Francisco Bay has a bold mission to address the biggest issues facing people and the planet. Check out our job opportunity and consider joining our team to help create a stronger Bay Area.

The Donation Attendant plays a vital role in accepting donations on behalf of Goodwill, all the while delivering consistent exceptional customer service to our generous donors.

What we offer:

• $15.50/hour
• Medical, Dental & Vision Insurance
• Professional Development Training
• Retirement Fund
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

What You Will Do:

• Accept material donations properly to avoid damage or breakage.
• Deliver exceptional customer service by warmly greeting donors, addressing their questions, and aiding in the unloading of donations.
• Categorize and label donated items, ensuring they are placed in the appropriate containers or equipment.
• Offer tax receipts to each donor, regardless of the size of the donation.
• Fill out and report production and inventory reports.
• Maintain a clean and safe work environment around donation area.
• Perform other duties as assigned.

What You Bring to the Company:

• Previous retail and customer service experience preferred.
• Possess excellent interpersonal skills when interacting with customers and fellow employees.
• Proficiency in reading and writing English is required, or alternatively, being actively enrolled in and making progress toward successfully completing an approved ESL program.
• Demonstrates strong verbal communication skills.
• Ability to lift at minimum 35 lbs.
• Ability to stand on hard surfaces for an extended period.
• Available to work on evenings, weekends, and holidays is required.