Company

Hd SupplySee more

addressAddressLorida, FL
CategoryRetail

Job description

Job Summary

Responsible for receiving and processing incoming customer orders, maintaining records and compiling reports. Gather and translate all necessary customer account information and internal data to develop and release accurate and detailed orders and ensure the ability to collect receivables. Coordinate with credit and collections in the resolution of account and billing disputes that prevent the business from collecting receivables.

Major Tasks, Responsibilities, and Key Accountabilities

  • Performs accurate and timely entry of customer selection(s) into order processing system.  Monitors and tracks customer orders in accordance with credit and collection standards and to ensure on-time delivery.
  • Launches outbound collection calls to customers whose accounts have past due balances in an attempt to collect and allow order(s) to be released.
  • Submits credit limit increase requests to management to secure higher spend capacity and allow order releases for customers.
  • Processes large volumes of pending orders for review / release in the absence of the dedicated credit and collections team members.
  • Monitors orders using system reports and communicates progress to management.  Proactively communicates to resolve discrepancies in data that may prevent accurate or timely order processing. Identifies and escalates gaps in company and customer ordering information.
  • Work in conjunction with the field, customers, and other internal teams to ensure orders are completed in a timely manner.
  • Performs other duties as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Refer code: 9300242. Hd Supply - The previous day - 2024-05-22 20:35

Hd Supply

Lorida, FL
Jobs feed

BARTENDER (PART TIME)

Flik Hospitality Group

Ashland, MA

$16 an hour

Breakfast Cook

B66 Brunch Brew

Flagstaff, AZ

$19.50 - $24.00 an hour

Line Cook/Prep

Atria

Flagstaff, AZ

$18 - $23 an hour

Remote Territory Sales Executive

Asurea Powered By Quility

Worcester, MA

$81.7K - $104K a year

Allergy Nurse

Penn Medicine - Becker Ent & Allergy

Princeton, NJ

$68.2K - $86.4K a year

Server Assistant - Grimaldi's Flagstaff Location

Grimaldi's Pizzeria

Flagstaff, AZ

Front of House Manager

Atria

Flagstaff, AZ

From $55,000 a year

Bartender - Grimaldi's Flagstaff Location

Grimaldi's Pizzeria

Flagstaff, AZ

Bartender/Mixologist needed at Forest Highlands Golf Club

Forest Highlands Highlands Association

Flagstaff, AZ

$22 an hour

Pizza Cook/Line Cook

Lumberjack Pizza

Flagstaff, AZ

$16 - $28 an hour

Share jobs with friends

Related jobs

Credit Services Associate II

Customer Service Associate

Wawa

$30K - $35.8K a year

Fort Myers, FL

just now - seen

Customer Service Associate - Temporary

Walgreens

$15.00 - $17.50 an hour

Fort Pierce, FL

just now - seen

Customer Service Associate

Walgreens

ORLANDO, FL

3 days ago - seen

Customer Service Associate

Walgreens

TALLAHASSEE, FL

4 days ago - seen

Customer Service Associate

Walgreens

ORLANDO, FL

6 days ago - seen

CSA - Customer Service Associate (SIGN ON BONUS -$400)

Vision Car Wash

$30K - $33.9K a year

Apopka, FL

7 days ago - seen

Sales & Customer Service Associate

Massage Envy

Ormond Beach, FL

7 days ago - seen

Pharmacy Customer Service Associate

Walgreens

Minneola, FL

a week ago - seen

Sales Associate/Cashier/Customer Service

Flounder's Gift Shop

$30K - $30.6K a year

Pensacola, FL

a week ago - seen

Client Services Associate

Restoration Hardware

$18 - $28 an hour

Tampa, FL

a week ago - seen

Customer Service Associate

Walgreens

ORLANDO, FL

a week ago - seen

Sales Associate

Batten Insurance Services Inc

$16 - $21 an hour

West Palm Beach, FL

2 weeks ago - seen

Associate Manager, Clinical Health Services (Remote)

Cvs Health

Tallahassee, FL

2 weeks ago - seen

Customer Service Associate

Wawa

$30K - $33.7K a year

Hialeah, FL

2 weeks ago - seen

Lead Food Service Associate

Hca Florida Citrus Hospital

Inverness, FL

2 weeks ago - seen

Advisor Services - Client Support Associate

Charles Schwab

Orlando, FL

3 weeks ago - seen

Food Service Associate II, Baptist South

Baptist Health

Jacksonville, FL

3 weeks ago - seen

Pharmacy Customer Service Associate

Walgreens

GAINESVILLE, FL

4 weeks ago - seen